Lucent Technologies merlin legend communications system Headsets, Headpieces, Headset Features

Page 11

Headsets

Headsets for the MLX Queued Call Console allow one-touch operation, hands-free. Headsets consist of a headpiece and modular base unit. The base unit plugs into the handset jack.

Touch a Call button to answer a call, then press Release or Forced Release to disconnect. To eliminate the need to press a Call button, use the Headset Auto Answer feature. See Headset Features below.

Headpiece

 

Modular Base Unit

Handset Jack

 

1

4

2

3

7

5

6

 

8

0

9

 

#

Headpieces -

Mirage®. Receiver fits over either ear. Not for noisy environments. StarSet®. Eartip fits in ear canal.

Supra® Monaural. Adjustable headband and soft ear cushion.

Supra Monaural Noise-Canceling (NC). Same as above with noise-canceling microphone that reduces background noise transmission by up to 75%.

Supra Binaural. Sound in both ears.

Supra Binaural Noise-Canceling (NC). Same as above with noise-canceling microphone on flexible boom; features windscreen and reduces background noise transmission by up to 75%.

- Headset Features -

Your console has three preprogrammed headset buttons:

Headset Status. This button turns the headset on and off. Use this button when switching between the handset and headset. The green light is lit when the handset mode is on.

Headset Auto Ans (Headset Auto Answer). This button automatically delivers calls to the headset, eliminating the need to press Call buttons to answer calls. As each call arrives, you’ll hear a tone, and you can begin speaking immediately. The green light is lit when the Headset Auto Answer feature is on.

Handset/Headset Mute (Headset/Handset Mute). This button turns off your headset microphone so that you can talk with someone in your office without being heard by a caller. Use this button to turn off the handset’s microphone as well. The red light is lit when the handset/ headset microphones are off.

You can also turn off the headset microphone by pressing the transferred from your headset to the speakerphone. Press the the call to your headset.

Speaker button. The call is Speaker button again to return

9

Image 11
Contents Contents Page Your Queued Call Console Understanding Your DSS Call Buttons Fixed-Feature ButtonsUnderstanding Your QCC Letters G through ZUnderstanding Your QCC Tone Meaning Call & Fixed-Feature Button LightsTones Rings Handling Console Basics If you want to Then Feature FinderSee Direct Voice Mail, p Answering and Directing Calls If you want to ThenMessaging Making Calls If you want to ThenSupra Binaural. Sound in both ears HeadsetsHeadset Features HeadpiecesMaking Calls Call HandlingCall Delivery Answering CallsDirecting Calls ConferenceJoin Calls-in-Queue Alert Returning CallsUnsuccessfully Directed Calls Responding to the QueueMessaging Messaging Feature TableFeature Telephones Screen/Button Press the Send/Remove Message button. Press the DSS button Send/Remove MessagePress the Send/Remove Message button Press Direct Voice Mail button on the DSS p SignalingDirect Voice Mail Receiving MessagesTo post a message To cancel a posted messageLeaving Messages Posting MessagesPersonal Directory DirectoriesFeature Button/Screens Display Abbreviation Using FeaturesAccount Codes Often-Used FeaturesAlarm Alarm Clock & TimerTo use Authorization CodesBarge-In Follow Me Camp-OnInspect Park Night ServicePaging Position Busy PickupSpecial Characters Home Screen Inspecting a Fixed-Feature ButtonDisplay Reference Fixed Display Buttons Menu ScreenInspecting a Conference Screen Feature ScreenFeature Screen Options Your Console Feature Displayed Inspecting a Call Button ScreenAccount Code Entry Night ServiceDelayed Call Forwarding QCC BackupName Paging Groups Loudspeaker Paging Line Number Zone AllGroup Name