Lucent Technologies merlin legend communications system manual Night Service, Paging, Park

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Often-Used Features

- Night Service -

Night Service is used to send after-hours outside calls to another telephone or telephones and/or calling group. Night Service can also be set up so that you have to enter a password before turning Night Service on or off.

If Night Service is not set up to turn on and off automatically, you must turn Night Service on when you leave for the night and turn it off when you start your day.

To turn Night Service on or off:

1.Press the Night Service button. This toggles the feature on and off. A green light indicates that Night Service is on.

2.Enter the password if required. You have one minute to enter the password or you must start the procedure again.

-Paging -

Paging features allow you to page groups of individuals over their phone speakerphones or over the company’s loudspeaker paging system (if there is one). Group Paging, Page All, Loudspeaker Paging, and paging zone numbers can be programmed on DSS buttons.

To page over phone speakerphones, check with your system manager for Group Paging or Page All numbers, then:

1.Press a Call button.

2.Lift the handset or use the headset.

3.Dial the Group Page or Page All extension number, OR

Press the DSS button for one of these numbers.

4.Make the announcement and hang up.

Ask your system manager whether Loud- speaker Paging is available, what the number for it is, and whether there are paging zones for different parts of your company. Then:

1.Press a Call button.

2.Lift the handset or use the headset.

3.Select Loudspkr Pg from the Home screen.

4.Enter the paging system number. Dial the zone to be paged, if needed.

5.Make the announcement and hang up.

- Park -

To use Park, you must have a DSS with extension numbers (881–888 range) programmed for park zones. Park allows you to hold a call when the recipient can’t be located. Use Park with Pickup (p. 23) and Paging features so that you can locate a co-worker who needs to take a call or pick up a parked call. After a specific period set by your system manager, the parked call returns to your console or to that of another operator.

To park a call and then page:

1.While on a call, press the button programmed with a park zone. Skip the remaining steps if you do not plan to page.

2.Press a Call button and lift handset or use headset.

3.To page over telephone speakers, dial the Group Paging or Page All number or DSS button for that number,

OR

Press Home button and select Loudspkr Pg, dial Loudspeaker Paging number or press DSS button for it. Then dial paging zone, if necessary.

4.Announce the call and park zone extension number where the call is held.

To pick up a parked call:

1.Press the Home button.

2.Select Pickup.

3.Press the park zone DSS button or dial the extension number where the call is parked. For details, see Pickup, p. 23.

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Contents Contents Page Your Queued Call Console Understanding Your DSS Fixed-Feature Buttons Understanding Your QCCLetters G through Z Call ButtonsUnderstanding Your QCC Call & Fixed-Feature Button Lights TonesRings Tone MeaningFeature Finder Handling Console Basics If you want to ThenAnswering and Directing Calls If you want to Then See Direct Voice Mail, pMaking Calls If you want to Then MessagingHeadsets Headset FeaturesHeadpieces Supra Binaural. Sound in both earsCall Handling Call DeliveryAnswering Calls Making CallsConference JoinDirecting Calls Returning Calls Unsuccessfully Directed CallsResponding to the Queue Calls-in-Queue AlertMessaging Feature Table Feature Telephones Screen/ButtonMessaging Send/Remove Message Press the Send/Remove Message buttonPress the Send/Remove Message button. Press the DSS button Signaling Direct Voice MailReceiving Messages Press Direct Voice Mail button on the DSS pTo cancel a posted message Leaving MessagesPosting Messages To post a messageDirectories Personal DirectoryUsing Features Feature Button/Screens Display AbbreviationOften-Used Features AlarmAlarm Clock & Timer Account CodesAuthorization Codes Barge-InTo use Camp-On InspectFollow Me Night Service PagingPark Pickup Position BusySpecial Characters Inspecting a Fixed-Feature Button Display ReferenceFixed Display Buttons Menu Screen Home ScreenFeature Screen Feature Screen Options Your Console Feature DisplayedInspecting a Call Button Screen Inspecting a Conference ScreenNight Service Delayed Call ForwardingQCC Backup Account Code EntryPaging Groups Loudspeaker Paging Line Number Zone All Group NameName