Lucent Technologies merlin legend communications system Authorization Codes, Barge-In, To use

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Often-Used Features

- Authorization Codes -

If your system manager has given you an authorization code, you can pick up someone else’s telephone, enter your authorization code, and make an outside call with your own calling privileges. You must activate the feature and enter your code for each call you make, even when you are adding people to a conference. It is not necessary to use your authorization code for inside calls. Using an authorization code does not affect the button assignments on your own phone or the one you are currently using.

Security Alert

Compromise of authorization codes could lead to toll fraud or unauthorized charges.

Memorize your authorization code, and do not share it with anyone.

The way you activate the Authorization Code feature depends upon the type of telephone you are using to make the call. You cannot use an authorization code at a QCC.

If the telephone has a programmed Authorization Code button, press it. The system selects a line and automati- cally activates the Speaker button (an available line button is selected for you); then continue with Step 3 below.

On an MLX display telephone (except a QCC), press the Feature button, then select AuthCode [Auth] from the display or dial 80; then continue with Step 3 below.

To enter an authorization code at any type of phone (except a QCC):

1.Lift the handset or press the Speaker button. (You may first select an ICOM, SA, or SSA button.)

2.Dial #80.

3.Dial your authorization code, followed by #.

4.Dial the dial-out code (usually a 9) for an outside call and then dial the phone number.

5.To make another call, put the call on hold or hang up, and repeat Steps 1–4.

- Barge-In -

If a co-worker is on the phone or using Do Not Disturb, use Barge-In to reach that person in an emergency or if you have special instructions to interrupt. When the extension is busy, you hear a tone and Barge-In connects you to the call; if your co-worker is using Do Not Disturb, his or her telephone rings.

You cannot use Barge-In on the following:

A conference call if the conference already has the maximum number of participants. (You hear a fast busy signal.)

Telephones that have forwarded calls by using Coverage, Forward, or Follow Me. (You hear ringing at the extension you are calling.)

Telephones that have Privacy in use. (You hear a fast busy signal.)

Telephones that are being programmed. (You hear ringing at the extension you are calling.)

Telephones that are in the process of dialing. (You hear a fast busy signal.)

To use:

Press the Feature button and select Barge In.

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Contents Contents Page Your Queued Call Console Understanding Your DSS Letters G through Z Fixed-Feature ButtonsUnderstanding Your QCC Call ButtonsUnderstanding Your QCC Rings Call & Fixed-Feature Button LightsTones Tone MeaningFeature Finder Handling Console Basics If you want to ThenAnswering and Directing Calls If you want to Then See Direct Voice Mail, pMaking Calls If you want to Then MessagingHeadpieces HeadsetsHeadset Features Supra Binaural. Sound in both earsAnswering Calls Call HandlingCall Delivery Making CallsJoin ConferenceDirecting Calls Responding to the Queue Returning CallsUnsuccessfully Directed Calls Calls-in-Queue AlertFeature Telephones Screen/Button Messaging Feature TableMessaging Press the Send/Remove Message button Send/Remove MessagePress the Send/Remove Message button. Press the DSS button Receiving Messages SignalingDirect Voice Mail Press Direct Voice Mail button on the DSS pPosting Messages To cancel a posted messageLeaving Messages To post a messageDirectories Personal DirectoryUsing Features Feature Button/Screens Display AbbreviationAlarm Clock & Timer Often-Used FeaturesAlarm Account CodesBarge-In Authorization CodesTo use Inspect Camp-OnFollow Me Paging Night ServicePark Pickup Position BusySpecial Characters Fixed Display Buttons Menu Screen Inspecting a Fixed-Feature ButtonDisplay Reference Home ScreenInspecting a Call Button Screen Feature ScreenFeature Screen Options Your Console Feature Displayed Inspecting a Conference ScreenQCC Backup Night ServiceDelayed Call Forwarding Account Code EntryGroup Name Paging Groups Loudspeaker Paging Line Number Zone AllName