Lucent Technologies merlin legend communications system manual Feature Finder

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Feature Finder

This table shows where to look for information about performing specific console activities. Any features that do not have detailed instructions can be used by following the instructions in Using Features, p. 18.

Handling Console Basics

If you want to ...

Then

 

 

Send outside calls to another telephone or calling

See Night Service, p. 22.

group after normal business hours.

 

 

 

Enter an account code before or during a call.

See Account Codes, p. 19.

 

 

Use your console as an alarm clock.

See Alarm Clock & Timer, p. 19.

Time calls or meetings.

 

 

 

View the number of system alarms.

See Alarm, p. 19.

 

 

Page co-workers over their speakerphones or a

See Paging, p. 22.

loudspeaker system.

 

 

 

Choose a message to leave for co-workers who have

See Posting Messages, p. 16.

display phones.

 

 

 

Screen calls on Call buttons or use your DSS to

See Inspect, p. 21.

check whether a co-worker has posted a message.

 

 

 

Use a headset for hands-free call handling.

See Headset Features, p. 9.

Speak to someone privately while handling a call.

 

 

 

Block most calls to your console to prevent interruptions

See Position Busy, p. 23.

or when leaving your console for a period of time.

 

 

 

Have a co-worker’s calls ring at your console.

See Follow Me, p. 21.

Cancel calls forwarded to your console.

 

 

 

Adjust volume of the speaker, handset, or ringer.

See Volume button, p. 1.

 

 

Put a call on hold at your console.

See Hold, p. 10.

 

 

Set up a conference with as many as four other

See Conference, p. 11.

participants.

 

 

 

Direct a call to a co-worker’s telephone.

See Directing Calls, p. 11.

 

 

Be notified when the number of calls in queue

See Responding to the Queue, p. 12.

exceeds the programmed threshold.

 

 

 

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Contents Contents Page Your Queued Call Console Understanding Your DSS Fixed-Feature Buttons Understanding Your QCC Letters G through Z Call ButtonsUnderstanding Your QCC Call & Fixed-Feature Button Lights TonesRings Tone MeaningFeature Finder Handling Console Basics If you want to ThenAnswering and Directing Calls If you want to Then See Direct Voice Mail, pMaking Calls If you want to Then MessagingHeadsets Headset FeaturesHeadpieces Supra Binaural. Sound in both earsCall Handling Call DeliveryAnswering Calls Making CallsDirecting Calls ConferenceJoin Returning Calls Unsuccessfully Directed CallsResponding to the Queue Calls-in-Queue AlertMessaging Messaging Feature TableFeature Telephones Screen/Button Press the Send/Remove Message button. Press the DSS button Send/Remove MessagePress the Send/Remove Message button Signaling Direct Voice MailReceiving Messages Press Direct Voice Mail button on the DSS pTo cancel a posted message Leaving MessagesPosting Messages To post a messageDirectories Personal DirectoryUsing Features Feature Button/Screens Display AbbreviationOften-Used Features AlarmAlarm Clock & Timer Account CodesTo use Authorization CodesBarge-In Follow Me Camp-OnInspect Park Night ServicePaging Pickup Position BusySpecial Characters Inspecting a Fixed-Feature Button Display ReferenceFixed Display Buttons Menu Screen Home ScreenFeature Screen Feature Screen Options Your Console Feature DisplayedInspecting a Call Button Screen Inspecting a Conference ScreenNight Service Delayed Call ForwardingQCC Backup Account Code EntryName Paging Groups Loudspeaker Paging Line Number Zone AllGroup Name