Lucent Technologies merlin legend communications system Call & Fixed-Feature Button Lights, Tones

Page 7

Understanding Your QCC

Call & Fixed-Feature Button Lights

Each Call or fixed-feature button has a red light and a green light next to it. These lights provide the following important information:

Light			Button/Meaning
		Steady red	Call. Lift the handset or press the Speaker button to automatically
		Steady red
			connect to the call.
			Alarm. Something is wrong with the system. Contact system manager.
			Handset/Headset Mute. Headset and handset microphones are off.
		Steady green	Fixed-Feature Button (see pp. 3–4). Feature on button is active.
		Steady red and green	Call. You are on a call at this button.
		Steady red and green	Call. You are on a call at this button.
		Steady red and	Call. A call is coming in on this button.
		Steady red and	Call. A call is coming in on this button.
		Flashing green
		Flashing green	Night Service. Enter the password to turn Night Service (see p. 22)
			on/off.
		Fast-flashing green	Call, Source, Destination. A call is on hold at this button.

Tones

Tone									Meaning
								Dial tone (steady)	You can make a call.


								Busy (slow repeating tone)	The phone you are calling is busy.


								Fast busy (fast repeating tone)	No lines are available.


								Error (alternating high-low tones)	You dialed a number or used a feature incorrectly.


								Confirmation (double break in	You used a feature correctly.


								dial tone followed by steady tone)

Rings

The table below helps you identify the different types of ringing.

Ring			Meaning
		1 long ring	Inside call


		1 long ring and 1 short ring	Outside call

5

Image 7

Contents Contents Page Your Queued Call Console Understanding Your DSS Call Buttons Fixed-Feature ButtonsUnderstanding Your QCC Letters G through ZUnderstanding Your QCC Tone Meaning Call & Fixed-Feature Button LightsTones RingsHandling Console Basics If you want to Then Feature FinderSee Direct Voice Mail, p Answering and Directing Calls If you want to ThenMessaging Making Calls If you want to ThenSupra Binaural. Sound in both ears HeadsetsHeadset Features HeadpiecesMaking Calls Call HandlingCall Delivery Answering CallsJoin ConferenceDirecting Calls Calls-in-Queue Alert Returning CallsUnsuccessfully Directed Calls Responding to the QueueFeature Telephones Screen/Button Messaging Feature TableMessaging Press the Send/Remove Message button Send/Remove MessagePress the Send/Remove Message button. Press the DSS button Press Direct Voice Mail button on the DSS p SignalingDirect Voice Mail Receiving MessagesTo post a message To cancel a posted messageLeaving Messages Posting MessagesPersonal Directory DirectoriesFeature Button/Screens Display Abbreviation Using FeaturesAccount Codes Often-Used FeaturesAlarm Alarm Clock & TimerBarge-In Authorization CodesTo use Inspect Camp-OnFollow Me Paging Night ServicePark Position Busy PickupSpecial Characters Home Screen Inspecting a Fixed-Feature ButtonDisplay Reference Fixed Display Buttons Menu ScreenInspecting a Conference Screen Feature ScreenFeature Screen Options Your Console Feature Displayed Inspecting a Call Button ScreenAccount Code Entry Night ServiceDelayed Call Forwarding QCC BackupGroup Name Paging Groups Loudspeaker Paging Line Number Zone AllName