Lucent Technologies merlin legend communications system Understanding Your QCC, Call Buttons

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Understanding Your QCC

Call and Fixed-Feature Buttons

The Call and fixed-feature buttons are factory-set and labeled for specific functions, as shown in the following illustration and described below.

Letters G through Z

Letters located on the corner of each Call and fixed-feature button are used to enter names into your

Personal Directory (see p. 17).

Fixed-Feature Buttons

Letters A through F appear on the

See p. 4 for details.

display.

G Call 5

Position H

I

Alarm

Forced

J

(Ring/Voice)

Busy

Release

K

Send/

L

M Night

Pool

N

Remove

Call 4

Message

Service

Status

O

Handset/

P

Q

Headset

Headset

R

Call 3

Headset

Mute

Status

Auto Ans

S

Source

T

U

V

Call 2

Destination

Join

W

Start

X

Y

Release

Z

Call 1

Cancel

Call Buttons

Buttons labeled Call 1 through Call 5 are used to make and receive inside and outside calls (see p. 10). If Voice Announce is enabled through system programming, use Call 5 to make Voice Announce calls to extensions. Voice Announce calls made to a QCC are received as ringing calls.

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Contents Contents Page Your Queued Call Console Understanding Your DSS Understanding Your QCC Fixed-Feature ButtonsLetters G through Z Call ButtonsUnderstanding Your QCC Tones Call & Fixed-Feature Button LightsRings Tone MeaningHandling Console Basics If you want to Then Feature FinderSee Direct Voice Mail, p Answering and Directing Calls If you want to ThenMessaging Making Calls If you want to ThenHeadset Features HeadsetsHeadpieces Supra Binaural. Sound in both earsCall Delivery Call HandlingAnswering Calls Making CallsDirecting Calls ConferenceJoin Unsuccessfully Directed Calls Returning CallsResponding to the Queue Calls-in-Queue AlertMessaging Messaging Feature TableFeature Telephones Screen/Button Press the Send/Remove Message button. Press the DSS button Send/Remove MessagePress the Send/Remove Message button Direct Voice Mail SignalingReceiving Messages Press Direct Voice Mail button on the DSS pLeaving Messages To cancel a posted messagePosting Messages To post a messagePersonal Directory DirectoriesFeature Button/Screens Display Abbreviation Using FeaturesAlarm Often-Used FeaturesAlarm Clock & Timer Account CodesTo use Authorization CodesBarge-In Follow Me Camp-OnInspect Park Night ServicePaging Position Busy PickupSpecial Characters Display Reference Inspecting a Fixed-Feature ButtonFixed Display Buttons Menu Screen Home ScreenFeature Screen Options Your Console Feature Displayed Feature ScreenInspecting a Call Button Screen Inspecting a Conference ScreenDelayed Call Forwarding Night ServiceQCC Backup Account Code EntryName Paging Groups Loudspeaker Paging Line Number Zone AllGroup Name