Lucent Technologies merlin legend communications system specs

Messaging

- Leaving Messages -

If you cannot reach a co-worker, you can take a message from a caller and use the Leave Message feature to leave a message for the co-worker if the co-worker has a display telephone.

To use Leave Message, you must be on the call and listening to ringing or a busy signal. If your co-worker does not have a display, you see Cannot Send Message on your display. In this case, use Send/Remove Message (p. 14) instead.

When a call is unanswered or busy (you are listening to a ringing or busy signal):

1.Select Leave Msg from the Home screen.

2.Read the status of the message on display:

•Msg Sent if message was delivered.

•Message Box Full if message was not delivered because co-worker’s message box is full.

•Cannot Send Message if message was not delivered (for example, because co-worker does not have a display telephone).

Your co-worker’s Message light turns on after you leave the message.

Note: If you use Leave Message to send a second message to a co-worker who has not responded to your first message, the second message replaces the first. The Message light remains on.

- Posting Messages -

A posted message appears on the display of any inside caller who tries to reach you, as long as that person has a display phone. (You also see the message posted at your own phone as a reminder.) There may be as many as 20 messages available to you for posting. Message 1 is always DO NOT DISTURB*; the others may include such choices as: OUT TO LUNCH, OUT SICK, IN A MEETING, depending on how your system manager has programmed them.

To post a message:

1.Press the Menu button.

2.Select Posted Msg.

3.Select the message you want to post.

4.Select Post.

5.Press the Home button.

To cancel a posted message:

1.Press the Menu button.

2.Select Posted Msg.

3.Select Cancel.

4.Press the Home button.

Co-workers can also post messages from their telephones; when you dial their extensions, the messages show on your display. You can use the Inspect feature (p. 21) to see the message as well. This is especially useful when checking to see if the extension has Do Not Disturb active. If Do Not Disturb is active, the red light at that extension is on. If the Do Not Disturb message is posted but the red light is not on, the feature is not active.

*The Do Not Disturb message may be posted, but the Do Not Disturb feature cannot be used on a QCC. Use Position Busy (p. 23) instead.