Lucent Technologies merlin legend communications system Account Code Entry, Night Service, Pools

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Notes & Reminders

Account Code Entry

■Required

■Optional

Queue Over Threshold

■No

■Yes, give number of calls in queue for alert __________________

Night Service

■No

■Yes Automatic On/Off

■No

■Yes

Password

■No

■Yes

Automatic Hold/Release

■Automatic Hold

■Automatic Release

Park Zones

■No

■Yes, list extensions

______ ______ ______ ______

______ ______ ______ ______

Calls-In-Queue

(Tone when calls enter your queue.)

■No

■Yes

Delayed Call Forwarding

■No, (0 rings)

■Yes, number of rings Forwarding is delayed (1–9 rings) _______

Automatic/Manual Completion

■Automatic Completion

■Manual Completion

Automatic Hold/Release

■Automatic Hold

■Automatic Release

Pools

■No

■Yes, list numbers

______ ______ ______ ______

______ ______ ______ ______

Direct Station Selector

■No

■Yes

Page 1 range ______ to ______

Page 2 range ______ to ______

Page 3 range ______ to ______

Dial-Out Code

■No

■Yes, code ___________________

QCC Backup

■No

■Yes, calling group _____________

Voice Announce

■Enabled

■Disabled

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Contents Contents Page Your Queued Call Console Understanding Your DSS Understanding Your QCC Fixed-Feature ButtonsLetters G through Z Call ButtonsUnderstanding Your QCC Tones Call & Fixed-Feature Button LightsRings Tone MeaningHandling Console Basics If you want to Then Feature FinderSee Direct Voice Mail, p Answering and Directing Calls If you want to ThenMessaging Making Calls If you want to ThenHeadset Features HeadsetsHeadpieces Supra Binaural. Sound in both earsCall Delivery Call HandlingAnswering Calls Making CallsDirecting Calls ConferenceJoin Unsuccessfully Directed Calls Returning CallsResponding to the Queue Calls-in-Queue AlertMessaging Messaging Feature TableFeature Telephones Screen/Button Press the Send/Remove Message button. Press the DSS button Send/Remove MessagePress the Send/Remove Message button Direct Voice Mail SignalingReceiving Messages Press Direct Voice Mail button on the DSS pLeaving Messages To cancel a posted messagePosting Messages To post a messagePersonal Directory DirectoriesFeature Button/Screens Display Abbreviation Using FeaturesAlarm Often-Used FeaturesAlarm Clock & Timer Account CodesTo use Authorization CodesBarge-In Follow Me Camp-OnInspect Park Night ServicePaging Position Busy PickupSpecial Characters Display Reference Inspecting a Fixed-Feature ButtonFixed Display Buttons Menu Screen Home ScreenFeature Screen Options Your Console Feature Displayed Feature ScreenInspecting a Call Button Screen Inspecting a Conference ScreenDelayed Call Forwarding Night ServiceQCC Backup Account Code EntryName Paging Groups Loudspeaker Paging Line Number Zone AllGroup Name