5. Communicating Within Your Office
4.Make your announcement. (Your voice is heard on the extension, not on the other line.)
Answering an Announcement
To answer an announcement, you can use the OHVA Split key to speak to the announcing party or you may send a text message.
The OHVA Split key is an FF key that has been assigned to the OHVA function. The OHVA function is typically used in situations where the extension user must handle more than one call. The Split key must be set up by the system administrator or dealer.
To speak to the announcing party
1.While on a call, press the OHVA Split key.
2.Speak with the announcing party.
3.Press the OHVA Split key to return to the original call.
Transferring Calls with an Announcement
Note: This feature requires system programming or a specific ICX and
To transfer a call while making an announcement
1.While remaining on the line with the original party, press the HOLD key.
2.Dial the extension number.
3.When you hear a busy tone, press 8.
4.Make your announcement.
5.When you are connected to the called party, replace the handset or press the ON/ OFF key.
USING CALL FORWARDING
You can send or forward your calls to another extension, an outside line, or to voice mail from either your extension or from an alternate extension.
ICX (International), issued October 2000 | 69 |