5. Communicating Within Your Office
USING MESSAGE WAITING/CALLBACK
You can leave a callback request message (or message waiting indication) for a busy extension or one that does not answer. After sending the callback message, you hang up the phone and wait for the call back. The called party’s message indicator lamp then flashes that a message has been received.
When the message indicator lamp flashes, it indicates either a callback message from another extension or, if your system uses voice mail, a voice message. For a callback message, the display reflects the extension or name that sent the message. For a voice message, the display reflects that a new message has been received.
If multiple messages have been received, the display reflects the number of messages and indicates the origin of the first message (i.e., the extension number or voice mail).
Note: You can use the MSG key to answer callback requests.
To send a Message Waiting/Callback request
1.Pick up the handset or press the ON/OFF key.
2.Dial the extension number.
3.While the phone is still ringing or when you hear the busy tone, enter the Message Wait code (default = 4 [HK/UK] or 4#). (The message lamp flashes at the called extension.) (Note: You may need to dial 1 to change to tone calling before sending the message.)
4.Replace the handset or press the ON/OFF key.
To respond to a Message Waiting/Callback request
Note: Multiple messages are accessed in the order in which they are received.
1.Pick up the handset or press the ON/OFF key.
ICX (International), issued October 2000 | 75 |