Panasonic KX-TS4100 operating instructions Troubleshooting, General use Problem Cause/solution

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Useful Information

Troubleshooting

General use

Problem	Cause/solution
The unit does not	L Check the connections (page 14, 15, 16, 17).
work.	L Unplug the AC adaptor to reset the unit.
	Reconnect the adaptor and try again.

The line indicators do	L Check the connections (page 14, 15, 16, 17).
not work properly.

The unit does not	L The ringer is set to “Off”. Turn it on (see “Turning ringer
ring.	on/off ” on page 26).
	L The Do Not Disturb (DND) feature is turned on. Turn it off
	(see “Turning Do Not Disturb (DND) on/off” on page 27).
	L If there are several non-system phones on the line that do
	not ring, disconnect some of them. Having too many
	phones connected can also result in low ringer volumes
	on non-system phones.

You cannot hear a	L Check the connections (see “Connecting the handset and
dial tone.	AC adaptor” on page 14).
	L Confirm the telephone line cord is properly connected
	(page 15, 16, 17).
	L Disconnect the unit from the telephone line and connect a
	known working telephone. If the working telephone
	operates properly, contact our service personnel to have
	the unit repaired. If the working telephone does not
	operate properly, contact your telephone service provider.

Date and time on the	L Set the date and time (see “Date and time” on page 24).
display flashes.
You cannot dial.	L Check whether the dialing mode selection is correct (see
	“Dialing mode” on page 24).

The battery is	L Please remove the battery when you cut the power
discharged.	supply, as the battery will discharge automatically once
	the power is cut according to the time shown on page 12.

How do I return to	L Lift the handset, then place it back on the cradle.
standby mode	L Press {SP-PHONE} 2 times.
quickly?

For assistance, please visit http://www.panasonic.com/phonehelp

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Contents Operating Instructions Introduction Index Thank you for purchasing a Panasonic integrated telephone IntroductionIncluded accessories Accessory informationAdditional/replacement accessories Accessory item Order numberInstallation Important safety instructionsBattery Use caution when installing or modifying telephone linesEnvironment For best performanceRoutine care Symbol Meaning Button name Symbols used in these operating instructionsDisplay Example UnitHeadset indicator Mute indicator SP-PHONESpeakerphone SP-PHONE indicatorLocation of controls Navigator keyIntercom indicator Headset jack DND Do Not Disturb Volume key + DND indicatorMIC Microphone Memory cardBattery replacement Battery installationBattery life On the wall SetupConnecting the handset and AC adaptor Connecting the units to individual two-line telephone jacks Connecting the telephone line cordsConnecting 2 two-line telephone jacks Connecting four single-line telephone jacks If you subscribe to a DSL service Connecting four single-line telephone jacks Setting up the line group Example Connecting a communication device Display language Setting the unit before useExtension No Date and time Dialing modeMENU/SET. Example August MENU/SET. ExampleUsing the speakerphone Using the handsetSwitching from speakerphone to handset Making callsTurning ringer on/off Answering callsTurning Do Not Disturb DND on/off Ringer typeCall privacy Useful features during a callHold button Hold reminder For Call Waiting service usersMute button Flash buttonFlash Time Hold Reminder Handsfree Mode Scroll Temporary tone dialing for rotary/pulse service usersFlash time Flash Time =600 ms SETSave V/ChangeSpeed dial preference Speed dialerAdding/editing names and phone numbers FLASH, REDIAL/PAUSE or Storing items from the redial list into the speed dialerCharacter table Key Editing/correcting a mistake3215555 Select SPD Key Erasing a stored entryIf speed dial preference is set to Calling someone with the speed dialerIf speed dial preference is set to Intercom DSS If speed dial preference is set to Preview MemoryMaking an intercom call Intercom/PagingAnswering an intercom call SP-PHONE or IntercomAnswering a single Paging a designated extensionPaging all extensions Answering all pagesRoom monitor Transferring callsMute Paging before transferAnswering transferred calls Conference callsAnswering a transferred call directed to another extension HoldConference with an outside call and an intercom call Sub-menu Setting Programmable settingsAdvanced Setup Handsfree mode Programming the phone setup featuresPrime line Reset all Programming the advanced setup featuresLine group Headset optional Connecting the optional headset to the unitLocks, so the tab holds the handset Wall mountingUseful Information Connecting a standard telephone Display message Cause/solution Error messagesGeneral use Problem Cause/solution TroubleshootingProblem Cause/solution Programmable settings Problem Cause/solutionMaking/answering calls, intercom REN FCC and other informationUseful Information Specifications Customer services Warranty Limited Warranty Limits And Exclusions Index Page Page Copyright Panasonic Puerto Rico, Inc