Panasonic KX-TG8561FX, KX-TG8551FX Troubleshooting, General use, Programmable settings, Problem

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.

General use

Problem

The handset does not turn on even after installing charged batteries.

The unit does not work.

The handset display is blank or dark.

I cannot hear a dial tone.

Cause/solution

RPlace the handset on the base unit or charger to turn on the handset.

RMake sure the batteries are installed correctly (page 10).

RFully charge the batteries (page 10).

RCheck the connections (page 10).

RUnplug the base unit’s AC adaptor to reset the unit and turn off the handset. Reconnect the adaptor, turn on the handset and try again.

RThe handset has not been registered to the base unit. Register the handset (page 40).

RThe handset is in screen saver mode (page 15). Activate the handset display again by:

–pressing MFN or MEN when on a call.

–pressing MN at all other times.

R“LCD in charging” is set to “Off” while on charge. Change the setting (page 31).

RThe handset is not turned on. Turn the power on (page 15).

RMake sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration.

RThe base unit’s AC adaptor or telephone line cord is not connected. Check the connections.

RDisconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.

Programmable settings

Problem

The display is in a language I cannot read.

I cannot activate the eco mode.

Cause/solution

RChange the display language (page 15).

RYou cannot set eco mode when you set the repeater mode “On”. If required, set the repeater mode to “Off” (page 41).

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Contents Digital Cordless Answering System Digital Cordless PhoneThank you for purchasing a Panasonic product Table of Contents Feature differences Accessory informationSupplied accessories Model compositionExpanding your phone system Additional/replacement accessoriesAccessory item Model numberDeclaration of Conformity General informationFor your future reference Attach your purchase receipt hereFor your safety For best performance Important safety instructionsBattery Base unit location/avoiding noiseFor business users in the European Union Other informationRoutine care Do not use benzine, thinner, or any abrasive powderSpecifications Battery charging Setting upBattery installation ConnectionsIcon Battery level Battery levelOperation Operating time Base unit ControlsHandset Navigator keyKX-TG8561 series DisplayHandset display items MeaningUse Handset soft key iconsLine Icon ActionInitial settings Screen saver modeTurning the power on/off Display languageDialling mode One touch eco modeDisplay mode Programming the display mode beforehandMbN Select the desired setting. a Making calls Making a call using the redial listAnswering calls Useful features during a call Handset equalizer Power back-up operationKey lock Recording a telephone conversationMaking calls during a power failure When only 1 handset is registeredCategories PhonebookAdding entries Changing category namesSearching by first character Finding and calling from a phonebook entryScrolling through all entries Searching by queryErasing entries Copying phonebook entriesEditing entries Chain dialTo copy to the personal phonebook Copying multi entriesCopying all entries MbN Copy All aSpeed dial Programmable settings Display the menu tree and direct command code tableRinger Volume Handset Settings Number of Rings*2Receive List Send List Create Settings Rings Auto Recording Time*2 MinuteMemo Alarm Alarm1-5 Once Night Mode On/OffRing Delay 30 sec Time Adjustment *2, *10 Caller IDNight Mode Ringer Setup Ringer VolumeHandset Ringer Volume On/Off Night ModeLine Setup Dial Mode *2 Pulse 2 Tone Display Setup Wallpaper *11 Wallpaper1Colour2 Display Mode Multi Items Msec # 160 msec Privacy Mode *2, *17English Power Failure AutoLanguage Display Sensitivity LevelČeská rep. = 100 msec. Slovensko = 100 msec AlarmSpecial programming OnceNight mode Changing the handset nameChanging the base unit PIN Personal Identification Number Setting call restrictionIncoming call barring Caller ID subscribers only Storing unwanted callersAdding a new entry Changing the unit’s region setting/Resetting the base unitCalendar/Schedule Česká rep. = Czech Slovensko = SlovakiaViewing entries MbN Select the desired alarm tone. a TimesBaby monitor Editing an entryTo monitor from an outside line Setting the baby monitorTo monitor with a handset Turning off the baby monitorAnswering the baby monitor Registering a unitOperating additional units Selecting a base unit Cancelling a base unitRegistering a handset to a base unit Deregistering a handsetDo not use more than one repeater at a time Setting the repeater modeIncreasing the range of the base unit Dect repeaterCaller list Using Caller ID serviceCaller ID features Category ringer toneErasing selected caller information Viewing the caller list and calling backEditing a caller’s phone number before calling back Erasing all caller informationStoring SMS message centre numbers Using SMSTurning SMS on/off Sending a messageErasing saved messages Receiving a messageEditing/sending a saved message Reading a received messageOther settings Greeting message Answering systemTurning the answering system on/off Memory capacity including your greeting messageRecording your greeting message Listening to messages using the base unitListening to messages using the handset Playing back the greeting messageOperating the answering system Remote operationListening to messages from the message list Calling back Caller ID subscribers onlyAnswering system settings If your service provider/telephone company cannot do this For voice mail service subscribersMiddle soft key #211 MbN Select the desired setting. a Caller’s recording timeVoice mail service Handset locator IntercomTransferring calls, conference calls Character entry modes When the unit displays the character entry screenCharacter entry Alphabet character table ABCFollowing are used for both uppercase and lowercase Greek character tableExtended 1 character table Extended 2 character table Not available for SMSTG855161FXen-en0427ver021.56 2012/04/27 Cause/solution Error messagesDisplay message Problem TroubleshootingProgrammable settings General useBattery recharge Making/answering calls, intercomCannot make a call SMS Short Message ServiceCaller ID FD is displayed FE is displayedLiquid damage Answering systemE0 is displayed Belt clip To attachIndex Romania FX-2/3Sales Department Czech Slovakia PNQX5210ZA TT0412KM0 a