Panasonic KX-TG8561FX, KX-TG8551FX Caller ID, SMS Short Message Service, Cannot make a call

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Useful Information

Problem

I cannot make a call.

Cause/solution

RThe dialling mode may be set incorrectly. Change the setting (page 16).

RYou dialled a call restricted number (page 35).

RThe key lock feature is turned on. Turn it off (page 20).

Caller ID

Problem

Caller information is not displayed.

Caller information is slow to display.

Time on the unit has shifted.

Cause/solution

RYou must subscribe to a Caller ID service. Contact your service provider/telephone company for details.

RIf your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack.

RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

ROther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.

RDepending on your service provider/telephone company, the unit may display the caller’s information at the 2nd ring or later. Set the first ring to “Off” (page 30).

RMove closer to the base unit.

RIncorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 29).

SMS (Short Message Service)

Problem

The SMS message centre number is logged in the caller list and the message is not received.

I cannot send or receive SMS messages.

“FD” is displayed.

“FE” is displayed.

Cause/solution

RSomeone tried to send you a message while SMS is turned off. Turn it on (page 44).

RYou have not subscribed to the appropriate service. Contact your service provider/telephone company.

RThe SMS message centre number(s) are not stored or are incorrect. Store the correct numbers (page 44).

RMessage transmission was interrupted. Wait until the message has been sent before using other telephone functions.

RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

RThe unit could not connect to the SMS message centre. Confirm that the correct SMS message centre numbers are stored. Confirm that SMS is turned on (page 44).

RAn error occurred while sending the message. Try again.

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Contents Digital Cordless Phone Digital Cordless Answering SystemThank you for purchasing a Panasonic product Table of Contents Accessory information Supplied accessoriesFeature differences Model compositionAdditional/replacement accessories Accessory itemExpanding your phone system Model numberGeneral information For your future referenceDeclaration of Conformity Attach your purchase receipt hereFor your safety Important safety instructions BatteryFor best performance Base unit location/avoiding noiseOther information Routine careFor business users in the European Union Do not use benzine, thinner, or any abrasive powderSpecifications Setting up Battery installationBattery charging ConnectionsBattery level Icon Battery levelOperation Operating time Controls HandsetBase unit Navigator keyDisplay Handset display itemsKX-TG8561 series MeaningHandset soft key icons LineUse Icon ActionScreen saver mode Turning the power on/offInitial settings Display languageOne touch eco mode Display modeDialling mode Programming the display mode beforehandMbN Select the desired setting. a Making a call using the redial list Making callsAnswering calls Useful features during a call Power back-up operation Key lockHandset equalizer Recording a telephone conversationMaking calls during a power failure When only 1 handset is registeredPhonebook Adding entriesCategories Changing category namesFinding and calling from a phonebook entry Scrolling through all entriesSearching by first character Searching by queryCopying phonebook entries Editing entriesErasing entries Chain dialCopying multi entries Copying all entriesTo copy to the personal phonebook MbN Copy All aSpeed dial Programmable settings Display the menu tree and direct command code tableSettings Number of Rings*2 Receive List Send List Create SettingsRinger Volume Handset Rings Auto Recording Time*2 MinuteNight Mode On/Off Ring Delay 30 secMemo Alarm Alarm1-5 Once Time Adjustment *2, *10 Caller IDRinger Setup Ringer Volume Handset Ringer VolumeNight Mode On/Off Night ModeDisplay Setup Wallpaper *11 Wallpaper1 Colour2 Display Mode Multi ItemsLine Setup Dial Mode *2 Pulse 2 Tone Msec # 160 msec Privacy Mode *2, *17Power Failure Auto Language DisplayEnglish Sensitivity LevelAlarm Special programmingČeská rep. = 100 msec. Slovensko = 100 msec OnceNight mode Changing the handset nameSetting call restriction Incoming call barring Caller ID subscribers onlyChanging the base unit PIN Personal Identification Number Storing unwanted callersChanging the unit’s region setting/Resetting the base unit Calendar/ScheduleAdding a new entry Česká rep. = Czech Slovensko = SlovakiaMbN Select the desired alarm tone. a Times Baby monitorViewing entries Editing an entrySetting the baby monitor To monitor with a handsetTo monitor from an outside line Turning off the baby monitorRegistering a unit Answering the baby monitorOperating additional units Cancelling a base unit Registering a handset to a base unitSelecting a base unit Deregistering a handsetSetting the repeater mode Increasing the range of the base unitDo not use more than one repeater at a time Dect repeaterUsing Caller ID service Caller ID featuresCaller list Category ringer toneViewing the caller list and calling back Editing a caller’s phone number before calling backErasing selected caller information Erasing all caller informationUsing SMS Turning SMS on/offStoring SMS message centre numbers Sending a messageReceiving a message Editing/sending a saved messageErasing saved messages Reading a received messageOther settings Answering system Turning the answering system on/offGreeting message Memory capacity including your greeting messageListening to messages using the base unit Listening to messages using the handsetRecording your greeting message Playing back the greeting messageRemote operation Listening to messages from the message listOperating the answering system Calling back Caller ID subscribers onlyAnswering system settings For voice mail service subscribers Middle soft key #211 MbN Select the desired setting. aIf your service provider/telephone company cannot do this Caller’s recording timeVoice mail service Intercom Handset locatorTransferring calls, conference calls When the unit displays the character entry screen Character entryCharacter entry modes Alphabet character table ABCGreek character table Extended 1 character tableFollowing are used for both uppercase and lowercase Extended 2 character table Not available for SMSTG855161FXen-en0427ver021.56 2012/04/27 Error messages Cause/solutionDisplay message Troubleshooting Programmable settingsProblem General useBattery recharge Making/answering calls, intercomSMS Short Message Service Caller IDCannot make a call FD is displayed FE is displayedAnswering system Liquid damageE0 is displayed Belt clip To attachIndex FX-2/3 Sales Department Czech SlovakiaRomania PNQX5210ZA TT0412KM0 a