Panasonic DBS 576HD manual Handling Incoming Calls

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Handling Incoming Calls

57

Answering Calls

57

Using Call Hold

58

Transferring Calls

59

Supervised Transfers

59

Unsupervised Transfers

60

Using Call Pickup

61

Extension Group Pickup

61

Extension Direct Pickup

62

Trunk Group Pickup

62

Trunk Direct Pickup

62

Using Call Park

63

Communicating Within Your Office

65

Calling Other Extensions

65

Switching Between Tone and Voice Calling

66

Using Paging

67

Answering a Page (Meet-Me Answer)

67

Answering a Page with Universal Night Answer

68

Making Announcements to Busy Extensions

68

Answering an Announcement

69

Transferring Calls with an Announcement

69

Using Call Forwarding

69

Using Camp-on (Call Waiting)

72

Using Message Waiting/Callback

74

Using Do-Not-Disturb

75

Using Absence Messages

76

Locking Your Extension

78

Using Additional Features

81

Using the Mute Key

81

Using Off-Hook Monitor

82

Using Handsfree Answerback and Handsfree Operation

82

Using Voice Recognition

83

Using the Flash Feature

83

Making Conference Calls

83

Controlling Background Music

84

Using Timed Reminders

85

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Contents Panasonic Page Contents Handling Incoming Calls Caller ID Call Log Page HOW to USE this Manual What this Manual ContainsNotation Used For More InformationUnderstanding Your Phone NON-DISPLAY PhonesNon-display phone features Feature DescriptionSMALL-DISPLAY Phones 173 SandyHear you. See item 11, Mute Indicator To display the Directory Mode on a small-display phone Changing the Default DisplayUnderstanding Display Information Using Variable Mode To activate Variable Mode on a small-display phoneTo use Variable Mode on a small-display phone LARGE-DISPLAY PhonesLarge-display phone features To display a directory or menu on a large-display phone Personal Dial Incm CO This page intentionally left blank To adjust the volume of your phone while it is in use Adjusting Volume and Display SettingsTo adjust the ringer volume of your phone while it is idle Setting UP Flexible Function Keys To adjust the display contrast of your phoneTo set up FF keys ThenSetting UP ONE-TOUCH Keys To check the FF key’s setupTo clear an FF key’s programming To program a one-touch key for an outside phone numberTo assign an SSD number to a one-touch key To check a programmed one-touch keySetting UP Speed Dialing Assigning and Deleting PSD NumbersCorresponds to PSD bin on To assign a PSD number to a one-touch or soft keyEtc To delete a PSD number assigned to a one-touch or soft key To insert a Enter/PressAuto * # AutoLinking System Speed Dial Numbers Assigning SSD NumbersTo link speed dial numbers to a PSD bin To use a PSD key that links multiple speed dial numbers Assigning and Deleting Names for PSD NumbersTo assign a name to a PSD number Setting Up Your Phone Name assignment example small-display phone Name assignment example large-display phone Setting User Maintenance Functions To delete a name assigned to a PSD numberAbout User Programming NextTo Enter User Maintenance Mode Absence MessagesHold Hold Account CodesCall Forwarding Day/Night System Mode Caller ID Call LogSetting Up Your Phone Message Key Enter Message Key ID Code and press Hold to store the entryName Assignments Enter Text Message up to 15 characters Send Text MessagesEnter SSD Bin Number 00-79 or 000-799 and press Hold Speed DialConf System Clock Date/Time/DayText Message Replies Walking TRS Class of Service Voice Mail Set Call-Forward ID CodesSetting Up Your Phone Setting Up Your Phone DBS 576 USA, issued October 576-36-750 To make an outside call using an outside line access code Accessing AN Outside LineTo make an outside call using an FF key Using Account Codes To cancel a callback request Version 2.0 and higherNon-verified Account Codes To have a busy outside line call you back once it is openRedialing Outside Numbers Verified Account CodesTo enter a non-verified account code during a call To make an outside call that requires an account codeUsing Speed Dialing To cancel automatic repeat dialingDialing Speed Dial Numbers To automatically redial a busy numberPress the desired one-touch key Checking Speed Dial Numbers Placing Outside Calls This page intentionally left blank Answering Calls To answer a callTo answer Do the following 701Using Call Hold To place a call on holdTo use Broker’s Hold and toggle between two calls To retrieve a call placed on hold, do one of the followingSupervised Transfers Transferring CallsSystem Size Virtual Line Number and Operation Unsupervised Transfers To transfer a call to a busy extensionUsing Call Pickup Extension Group PickupTo use Extension Group Pickup All Calls To use Extension Group Pickup External CallsTrunk Group Pickup Extension Direct PickupTrunk Direct Pickup Using Call Park To park a call on this extensionTo retrieve a call parked at another extension To park a call at another extensionHandling Incoming Calls Calling Other Extensions To call another extension by entering the extension numberSwitching Between Tone and Voice Calling To switch between tone to voice callingUsing Paging To answer a page using Meet-Me AnswerAnswering a Page Meet-Me Answer To page another party or make an announcementTo answer a UNA call using the assigned FF key Answering a page with Universal Night AnswerMaking Announcements to Busy Extensions To answer a UNA callUsing Call Forwarding Answering an AnnouncementTransferring Calls with an Announcement To speak to the announcing partyTo set for a PDN from an Npdn or Pnpdn To set Call ForwardingTo forward To cancel Call Forwarding To cancel call forwarding Using CAMP-ON Call WaitingMessage No Message Text To use Automatic Camp-on Call Waiting To leave a text message while camp-onTo answer a Camp-on Call Waiting signal Using Message WAITING/CALLBACKTo reply to a text message To send a Message Waiting/Callback request Using DO-NOT-DISTURBTo respond to a Message Waiting/Callback request Using Absence Messages To cancel DNDTo turn DND on To assign the Absence MessageTo cancel the Absence Message Input DisplayTo activate the Station Lockout feature To cancel the Station Lockout featureTo cancel the Station Lockout feature for another extension Locking Your ExtensionTo change the Walking TRS/Station Lockout security code Page Using the Mute KEY To block outgoing audio using the Mute keyUsing OFF-HOOK Monitor Using Handsfree Answerback and Handsfree OperationTo use system features without lifting the handset To put a call on speakerUsing Voice Recognition Using the Flash FeatureMaking Conference Calls To establish a conference callTo remove a busy tone hang up from an 8-party conference Controlling Background MusicTo drop out of a conference call Using Caller ID Using Timed RemindersCaller ID Call Log Call Log Operation for a Small-display Phones Fri OctCall Log Format for the Large-Display Phone Walking TRS Class of Service To use a Walking TRS COS codeUsing Directory Numbers Example Directory Number assignments for Extension To originate a callTo receive a call using a non-primary directory number To originate a call using a non-primary directory numberTo receive a call to a directory number PDN or Npdn Using ZIP Mode To enter or cancel Zip modeTo set up a monitored extension Room MonitoringTo set up the monitoring extension Silent MonitorSilent Monitor Key Color Definitions To initiate Silent MonitorFF Key Color Definition Possible Operation Appendix A. Dial Code List Appendix a Appendix a Appendix a DBS 576 USA, issued October Appendix a 100 DBS 576 USA, issued October 576-36-750 PSD Bin PSD Number PSD NameAppendix B