Troubleshooting
Try these remedies for common Inverter/Charger problems before calling for assistance. Call Tripp Lite Customer Service before returning your unit for service.
SYMPTOM | PROBLEMS | CORRECTIONS | |
No AC Output | Unit is not properly connected to utility power. | Connect unit to utility power. | |
(All Indicator Lights Are OFF) |
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Operating Mode Switch is set to “OFF” and | Set Operating Mode Switch to “AUTO/REMOTE” or “CHARGE ONLY.” | ||
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| AC input is present. |
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| This is normal when the Operating Mode Switch | No correction is required. AC output will return when AC input | |
| is set to “CHARGE ONLY” and AC input is absent. | returns. Set Operating Mode Switch to “AUTO/REMOTE” if you | |
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| require AC output. | |
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| Unit has shut down due to battery overcharge (preventing | Disconnect any auxiliary chargers. Reset by moving Operating | |
| battery damage). The problem may be with connected | Mode Switch to “OFF.” Wait 1 minute and switch to “AUTO/REMOTE” | |
| auxiliary chargers, if any, or with the unit’s charger. | or “CHARGE ONLY.” If unit remains in shutdown mode after several | |
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| attempts to reset, contact Tripp Lite Customer Service for assistance. | |
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| Unit has shut down due to excessive battery discharge. | Use an auxiliary charger* to raise battery voltage. Check external | |
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| battery connections and fuse. Unit automatically resets when | |
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| condition is cleared. | |
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| Unit has shut down due to overload. | Reduce load. Reset by moving Operating Mode Switch to “OFF.” | |
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| Wait 1 minute. Switch to “AUTO/REMOTE” or “CHARGE ONLY.” | |
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Battery Not Recharging | Connected batteries are dead. | Check and replace old batteries. | |
(AC Input Present) |
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Battery fuse* is blown. | Check and replace fuse.* | ||
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| Battery cabling* is loose. | Check and tighten or replace cabling.* | |
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| Unit has shut down due to battery overcharge (preventing | Disconnect any auxiliary chargers. Reset by moving Operating Mode | |
| battery damage). The problem may be with connected | Switch to “OFF.” Wait 1 minute and switch to “AUTO/REMOTE” or | |
| auxiliary chargers, if any, or with the unit’s charger. | “CHARGE ONLY.” If unit remains in shutdown mode after several | |
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| attempts to reset, contact Tripp Lite Customer Service for assistance. | |
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All Three Battery Indicator Lights | Battery is excessively discharged. | Use an auxiliary charger* to raise battery voltage. Check external | |
Are Slowly Flashing |
| battery connections and fuse. Unit automatically resets when | |
(½ Second Flashes) |
| condition is cleared. | |
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All Three Battery Indicator Lights | Battery is overcharged. Unit will shut down to prevent | Disconnect any auxiliary chargers. Reset by moving Operating Mode | |
Are Rapidly Flashing | battery damage. The problem may be with connected | Switch to “OFF.” Wait 1 minute and switch to “AUTO/REMOTE” | |
(¼ Second Flashes) | auxiliary chargers, if any, or with the unit’s charger. | or “CHARGE ONLY.” If unit remains in shutdown mode after several | |
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| attempts to reset, contact Tripp Lite Customer Service for assistance. | |
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Red “LOW” Battery | Battery voltage is low. Unit will automatically shut down | Make sure that AC power is present in order to recharge batteries. | |
Indicator Light is Flashing | after 10 seconds to protect battery from damage. | Reset by moving Operating Mode Switch to “OFF” then to | |
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| “AUTO/REMOTE” or “CHARGE ONLY.” | |
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| False reading due to undersized or insufficiently connected | Use sufficient size DC cable sufficiently connected to the | |
| DC cabling. | Inverter/Charger. | |
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Red “LOAD” Operation | Inverter is overloaded. Unit will automatically shut down | Reduce load. Reset by moving Operating Mode Switch to “OFF.” | |
Indicator Light Flashing | after 5 seconds. | Wait 1minute. Switch to “AUTO/REMOTE” or “CHARGE ONLY.” | |
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