TROUBLESHOOTING
Before calling for repair, please review the list below, since the problem may not be a unit malfunction.
SYMPTOM | REMEDY (not a malfunction) |
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The Remote Control does not | • Have the batteries been depleted? |
work | • Are the batteries inserted correctly? |
| • Is a fluorescent lighting in the room flickering due to service |
| life? (Refer to |
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Odors and smoke are not re- | • Clean the filters if they appear to be heavily soiled. |
moved | (Refer to |
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The | • The air could be impure at the time the unit was plugged in. |
green even when the air is im- | (Refer to |
pure |
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The | • The sensitivity of the sensor becomes unstable when the open- |
orange or red even when the air | ing of the dust sensor is dirty or is clogged. |
is clean | Clean the dust around the sensor opening using a vacuum |
| cleaner. (Refer to |
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The Plasmacluster Indicator | • When in Clean Mode ( or Ion Control Mode), the Plasmaclus- |
Light remains green (blue) and | ter Indicator Light color will not change. |
does not change |
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A clicking or ticking sound is | • Clicking sound is emitted when the unit is in the Ion Control |
heard from the unit | Mode. |
| If the sound is irritating, set the unit away from you. |
| • Ticking sound is emitted when the unit is generating ions. |
| If the sound is irritating, such as when sleeping, set the unit |
| away from you. |
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The discharged air has an | • Check to see if the filters are heavily soiled. |
aroma or odor. | Care the Washable Active Carbon Filter or replace filters. |
| • Check to see if the Washable Active Carbon Filter is dried thor- |
| oughly after cleaning it. |
| • Very low concentration of ozone generated by the |
| Plasmacluster ion generator may have an odor. |
| This is harmless and will not affect the human body. Also, the |
| ozone will break down quickly and will not accumulate in the |
| room environment. |
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The unit does not operate when | • Is the unit installed in a location that is difficult for the sensors |
cigarette smoke is in the air. | to detect cigarette smoke? |
| • Are the odor sensor openings blocked or clogged? |
| (In this case, clean the openings.) (Refer to |
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The Filter Indicator Light re- | • After cleaning or replacing filters, connect the power cord to |
mains activated even after | an outlet and press the Filter Reset Button on the main unit or |
washing or replacing filter. | on the remote control. (Refer to |
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The Plasmacluster Indicator | • Check to see if the Display OFF Mode on the Remote Control |
Light or the | is selected. If so, then press the Display ON/OFF Button on |
will not activate. | the Remote Control to activate the indicator light. |
| (Refer to |
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ENGLISH