HP N7000 Document manual Care and maintenance, HP Scanner Tools Utility Maintenance tab

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6 Care and maintenance

This section presents information about how to care for and maintain the scanner.

•HP Scanner Tools Utility Maintenance tab

•Order maintenance and scanning supplies

•Clean the scanner glass

•Clean the paper path

•Clean the feed roller

•Replace the feed roller and separation pad

Occasional cleaning of the scanner helps ensure high-quality scans. The amount of care necessary depends upon several factors, including the amount of use and the environment. You should perform routine cleaning as necessary.

CAUTION: Before placing an item in the document feeder, make sure that the item does not contain wet glue, correction fluid, or other substances that can be transferred to the interior of the scanner.

Make sure there are no curls, wrinkles, staples, paper clips, or any other attached material. Sheets should not be stuck together.

HP Scanner Tools Utility Maintenance tab

The Maintenance tab of the HP Scanner Tools Utility displays the scanner usage, maintenance history, and settings. You can record scanner maintenance and change the setting for maintenance alerts.

For detailed information, see the HP Scanner Tools Utility help. To open the help, press the Tools button on the scanner front panel, and the click Help in the dialog box.

Order maintenance and scanning supplies

You can purchase maintenance parts for your scanner.

1.Visit the HP scanner parts Web site at www.hp.com/buy/parts.

2.Select your language, and then click the arrow.

Clean the scanner glass

Both strips of glass in the scanner should be cleaned periodically. The two small strips of white reflective material should be lightly dusted if debris is present.

To clean the strips of glass, follow these steps:

1.Press the Power switch to the off position, and then disconnect the USB cable and power supply from the scanner.

2.Open the scanner hatch.

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Contents HP Scanjet N7710 Page Contents Troubleshooting Advanced technical featuresScanner overview What you can do with the scannerScanner lamp setting Scanner hardwareScanner software HP Smart Document Scan Software HP Scanner Tools UtilityMain Window Scan Progress WindowWhere to get additional information Setup and Support GuideUser Guide Online helpAccessibility LCD ReaderControl of the scanner buttons Help for other software programsUse the document feeder Document loading tipsThings to avoid How to load documents How to load documents Chapter Load cards Load flexible cards into the document feederLoad a card into the card slot Load a card into the card slot Scan and copy Basic scanning stepsBasic copying steps Cancel button Scan from the scanner buttonsScan Document To button Copy buttonScan from HP Smart Document Scan Software Scan from other software programsScan with one button press Scan with one button press Set up scan profiles Set up a profile with HP Smart Document Scan SoftwareImport and export profiles Click ContinueClick Assign Profile to Number Care and maintenance HP Scanner Tools Utility Maintenance tabOrder maintenance and scanning supplies Clean the scanner glassClean the paper path Clean the feed roller Clean the feed roller Replace the feed roller and separation pad Replace the feed roller and separation pad Troubleshooting Scanner error codesScanner initialization or hardware problems Scanner does not startScanner operation problems Scanner has stopped working correctlyScanner will not turn on Scanner lamp stays onScanner does not scan right away Scanner scans only one side of a double-sidedScanner buttons are not working correctly Scanner paper path problems An unexpected program opens when a button is pressedPaper jamming, skewing, misfeeds, or multiple-page feeds Paper does not feed from the scannerBottom of the scanned image is cut off Scanned images have streaks or scratches An item loaded in the scanner jams repeatedlyClear jams from the scanner paper path Contact HP Support Advanced technical features Long pagesColor dropout Index
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