HP N7000 Document manual Clean the feed roller

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Chapter 6

3.Place the unfolded cloth into the document feeder.

4.Press the Tools () button to open the Scanner Tools Utility. Click the Maintenance tab.

5.Click the Clean button to feed the cloth through the scanner.

CAUTION: Wait two minutes for the components to dry before proceeding to the next step.

6.Place up to five pages of printed paper in the scanner. Scan and view the results.

7.If streaks still appear, repeat steps 3 through 5. The cleaning cloth can be cycled through the scanner up to five times within 30 minutes. After that, the cloth will dry out.

If repeated cycling of the cleaning cloth does not remove the streaks from the scanned images, clean the feed roller.

Clean the feed roller

If cleaning the paper path did not remove the streaks or scratches from the scanned images, clean the feed roller.

To order more HP paper-path cleaning cloths, go to www.hp.com/support. To clean the feed roller, follow these steps:

1.Press the Power switch to the off position, and then disconnect the USB cable and power supply from the scanner.

2.Open the scanner hatch.

24 Care and maintenance

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Contents HP Scanjet N7710 Page Contents Troubleshooting Advanced technical featuresScanner overview What you can do with the scannerScanner software Scanner lamp settingScanner hardware Main Window HP Smart Document Scan SoftwareHP Scanner Tools Utility Scan Progress WindowUser Guide Where to get additional informationSetup and Support Guide Online helpControl of the scanner buttons AccessibilityLCD Reader Help for other software programsUse the document feeder Document loading tipsThings to avoid How to load documents How to load documents Chapter Load cards Load flexible cards into the document feederLoad a card into the card slot Load a card into the card slot Basic copying steps Scan and copyBasic scanning steps Scan Document To button Cancel buttonScan from the scanner buttons Copy buttonScan with one button press Scan from HP Smart Document Scan SoftwareScan from other software programs Scan with one button press Set up scan profiles Set up a profile with HP Smart Document Scan SoftwareClick Assign Profile to Number Import and export profilesClick Continue Order maintenance and scanning supplies Care and maintenanceHP Scanner Tools Utility Maintenance tab Clean the scanner glassClean the paper path Clean the feed roller Clean the feed roller Replace the feed roller and separation pad Replace the feed roller and separation pad Troubleshooting Scanner error codesScanner initialization or hardware problems Scanner does not startScanner operation problems Scanner has stopped working correctlyScanner does not scan right away Scanner will not turn onScanner lamp stays on Scanner scans only one side of a double-sidedScanner buttons are not working correctly Scanner paper path problems An unexpected program opens when a button is pressedBottom of the scanned image is cut off Paper jamming, skewing, misfeeds, or multiple-page feedsPaper does not feed from the scanner Clear jams from the scanner paper path Scanned images have streaks or scratchesAn item loaded in the scanner jams repeatedly Contact HP Support Advanced technical features Long pagesColor dropout Index