HP N7000 Document manual Replace the feed roller and separation pad

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Chapter 6

7.Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glass cleaner.

CAUTION: Use only glass cleaner to clean the scanner glass. Avoid cleaners that contain abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass. Avoid isopropyl alcohol because it can leave streaks on the glass.

Do not spray the glass cleaner directly on the glass. If too much glass cleaner is applied, the cleaner could leak under the glass and damage the scanner.

8.Dry the glass with a dry, soft, lint-free cloth.

9.With a light touch, dust the two small strips of white reflective material with a dry, soft, lint-free cloth.

10.Close the scanner hatch, and then reconnect the USB cable and power supply to the scanner.

11.Press the Power switch to the on position, and then update the scanner maintenance history:

a. Press the Tools () button on the scanner front panel to open on the HP Scanner Tools Utility.

b. In the Feeder Maintenance section of the Maintenance tab, click Record Cleaning.

For more information, see the HP Scanner Tools Utility help.

NOTE: HP recommends that you replace the feed roller and the associated separation pad every 100,000 scans.

The HP Scanner Tools Utility can remind you when service is needed, which depends on many conditions and might be sooner than this replacement interval.

Replace the feed roller and separation pad

If streaks on scans or paper jams occur repeatedly and cleaning the scanner does not help, replace the feed roller.

26 Care and maintenance

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Contents HP Scanjet N7710 Page Contents Troubleshooting Advanced technical featuresScanner overview What you can do with the scannerScanner hardware Scanner lamp settingScanner software HP Smart Document Scan Software HP Scanner Tools UtilityMain Window Scan Progress WindowWhere to get additional information Setup and Support GuideUser Guide Online helpAccessibility LCD ReaderControl of the scanner buttons Help for other software programsUse the document feeder Document loading tipsThings to avoid How to load documents How to load documents Chapter Load cards Load flexible cards into the document feederLoad a card into the card slot Load a card into the card slot Basic scanning steps Scan and copyBasic copying steps Cancel button Scan from the scanner buttonsScan Document To button Copy buttonScan from other software programs Scan from HP Smart Document Scan SoftwareScan with one button press Scan with one button press Set up scan profiles Set up a profile with HP Smart Document Scan SoftwareClick Continue Import and export profilesClick Assign Profile to Number Care and maintenance HP Scanner Tools Utility Maintenance tabOrder maintenance and scanning supplies Clean the scanner glassClean the paper path Clean the feed roller Clean the feed roller Replace the feed roller and separation pad Replace the feed roller and separation pad Troubleshooting Scanner error codesScanner initialization or hardware problems Scanner does not startScanner operation problems Scanner has stopped working correctlyScanner will not turn on Scanner lamp stays onScanner does not scan right away Scanner scans only one side of a double-sidedScanner buttons are not working correctly Scanner paper path problems An unexpected program opens when a button is pressedPaper does not feed from the scanner Paper jamming, skewing, misfeeds, or multiple-page feedsBottom of the scanned image is cut off An item loaded in the scanner jams repeatedly Scanned images have streaks or scratchesClear jams from the scanner paper path Contact HP Support Advanced technical features Long pagesColor dropout Index