HP N7000 Document manual Contact HP Support

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Chapter 7

4.Close the scanner hatch until it snaps into place.

5.Reload the unscanned originals in the document feeder.

6.Resume scanning.

Contact HP Support

For support contact information, see the printed Setup and Support Guide that came with the scanner or visit www.hp.com/support.

36 Troubleshooting

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Contents HP Scanjet N7710 Page Contents Troubleshooting Advanced technical featuresScanner overview What you can do with the scannerScanner software Scanner lamp settingScanner hardware Main Window HP Smart Document Scan SoftwareHP Scanner Tools Utility Scan Progress WindowUser Guide Where to get additional informationSetup and Support Guide Online helpControl of the scanner buttons AccessibilityLCD Reader Help for other software programsUse the document feeder Document loading tipsThings to avoid How to load documents How to load documents Chapter Load cards Load flexible cards into the document feederLoad a card into the card slot Load a card into the card slot Basic copying steps Scan and copyBasic scanning steps Scan Document To button Cancel buttonScan from the scanner buttons Copy buttonScan with one button press Scan from HP Smart Document Scan SoftwareScan from other software programs Scan with one button press Set up scan profiles Set up a profile with HP Smart Document Scan SoftwareClick Assign Profile to Number Import and export profilesClick Continue Order maintenance and scanning supplies Care and maintenanceHP Scanner Tools Utility Maintenance tab Clean the scanner glassClean the paper path Clean the feed roller Clean the feed roller Replace the feed roller and separation pad Replace the feed roller and separation pad Troubleshooting Scanner error codesScanner initialization or hardware problems Scanner does not startScanner operation problems Scanner has stopped working correctlyScanner does not scan right away Scanner will not turn onScanner lamp stays on Scanner scans only one side of a double-sidedScanner buttons are not working correctly Scanner paper path problems An unexpected program opens when a button is pressedBottom of the scanned image is cut off Paper jamming, skewing, misfeeds, or multiple-page feedsPaper does not feed from the scanner Clear jams from the scanner paper path Scanned images have streaks or scratchesAn item loaded in the scanner jams repeatedly Contact HP Support Advanced technical features Long pagesColor dropout Index