HP N7000 Document manual Troubleshooting, Advanced technical features

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	Clean the feed roller	24
	Replace the feed roller and separation pad	26
7	Troubleshooting
	Scanner error codes	28
	Scanner initialization or hardware problems	29
	Scanner does not start	29
	Scanner has stopped working correctly	30
	Scanner operation problems	30
	Scanner will not turn on	31
	Scanner lamp stays on	31
	Scanner does not scan right away	31
	Scanner scans only one side of a double-sided page	31
	Scanned image is fuzzy	31
	Scanned pages are out of order at the scan destination	31
	Scanner is scanning items very slowly	31
	The scan is completely black or completely white	32
	Scanned images are not straight	32
	Vertical white stripes appear on the printed page	32
	Scan files are too large	32
	Scanner buttons are not working correctly	32
	Buttons do not work	32
	An unexpected program opens when a button is pressed	33
	Wrong HP Smart Document Scan Software profile is used when a button is
	pressed	33
	Scanner paper path problems	33
	Paper jamming, skewing, misfeeds, or multiple-page feeds	34
	Paper does not feed from the scanner	34
	The bottom of the scanned image is cut off	34
	The scanned images have streaks or scratches	35
	An item loaded in the scanner jams repeatedly	35
	Clear jams from the scanner paper path	35
	Contact HP Support	36
8	Advanced technical features
	Long pages	37
	Scanner hardware compression	37
	Color dropout	38
	Misfeed (Multipick) Detection	38
Index		39

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Contents HP Scanjet N7710 Page Contents Troubleshooting Advanced technical featuresScanner overview What you can do with the scannerScanner hardware Scanner lamp settingScanner software HP Smart Document Scan Software HP Scanner Tools UtilityMain Window Scan Progress WindowWhere to get additional information Setup and Support GuideUser Guide Online helpAccessibility LCD ReaderControl of the scanner buttons Help for other software programsUse the document feeder Document loading tipsThings to avoid How to load documents How to load documents Chapter Load cards Load flexible cards into the document feederLoad a card into the card slot Load a card into the card slot Basic scanning steps Scan and copyBasic copying steps Cancel button Scan from the scanner buttonsScan Document To button Copy buttonScan from other software programs Scan from HP Smart Document Scan SoftwareScan with one button press Scan with one button press Set up scan profiles Set up a profile with HP Smart Document Scan SoftwareClick Continue Import and export profilesClick Assign Profile to Number Care and maintenance HP Scanner Tools Utility Maintenance tabOrder maintenance and scanning supplies Clean the scanner glassClean the paper path Clean the feed roller Clean the feed roller Replace the feed roller and separation pad Replace the feed roller and separation pad Troubleshooting Scanner error codesScanner initialization or hardware problems Scanner does not startScanner operation problems Scanner has stopped working correctlyScanner will not turn on Scanner lamp stays onScanner does not scan right away Scanner scans only one side of a double-sidedScanner buttons are not working correctly Scanner paper path problems An unexpected program opens when a button is pressedPaper does not feed from the scanner Paper jamming, skewing, misfeeds, or multiple-page feedsBottom of the scanned image is cut off An item loaded in the scanner jams repeatedly Scanned images have streaks or scratchesClear jams from the scanner paper path Contact HP Support Advanced technical features Long pagesColor dropout Index