HP N7000 Document manual Where to get additional information, Setup and Support Guide, User Guide

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Chapter 1

Where to get additional information

Setup and Support Guide

User Guide

Online help

Help for other software programs

Setup and Support Guide

Use the printed Setup and Support Guide that came with the scanner to set up and connect the scanner, test the installation, and troubleshoot installation problems.

User Guide

This scanner User Guide is the primary source for scanner information. It provides information about using, maintaining, and troubleshooting the scanner.

To open the User Guide in the installed (system) language, follow these steps:

Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to N7710, and then click User Guide.

To open the User Guide in another language, follow these steps:

1.Insert the HP Scanning Software CD that came with the scanner into the computer CD drive.

Wait for the installation dialog box to display.

2.Click View guides.

A list of languages is displayed.

3.Click the language that you want.

Online help

The following sources of information are available online:

HP Smart Document Scan Software Help

The HP Smart Document Scan Software Help explains how to use HP Smart Document Scan Software features such as creating and editing profiles.

To open HP Smart Document Scan Software Help, double-click the HP Smart Document Scan Software icon on the computer desktop, and then click Help on the menu bar.

HP Scanner Tools Utility help

The HP Scanner Tools Utility help explains the scanner settings, information about scanner status and maintenance, and how to assign scanner profiles to numbers that you can select on the scanner front panel.

To open HP Scanner Tools Utility help, press the Tools button on the scanner front panel, and then click Help in the HP Scanner Tools Utility dialog box.

6 Scanner overview

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Contents HP Scanjet N7710 Page Contents Troubleshooting Advanced technical featuresScanner overview What you can do with the scannerScanner software Scanner lamp settingScanner hardware HP Smart Document Scan Software HP Scanner Tools UtilityMain Window Scan Progress WindowWhere to get additional information Setup and Support GuideUser Guide Online helpAccessibility LCD ReaderControl of the scanner buttons Help for other software programsUse the document feeder Document loading tipsThings to avoid How to load documents How to load documents Chapter Load cards Load flexible cards into the document feederLoad a card into the card slot Load a card into the card slot Basic copying steps Scan and copyBasic scanning steps Cancel button Scan from the scanner buttonsScan Document To button Copy buttonScan with one button press Scan from HP Smart Document Scan SoftwareScan from other software programs Scan with one button press Set up scan profiles Set up a profile with HP Smart Document Scan SoftwareClick Assign Profile to Number Import and export profilesClick Continue Care and maintenance HP Scanner Tools Utility Maintenance tabOrder maintenance and scanning supplies Clean the scanner glassClean the paper path Clean the feed roller Clean the feed roller Replace the feed roller and separation pad Replace the feed roller and separation pad Troubleshooting Scanner error codesScanner initialization or hardware problems Scanner does not startScanner operation problems Scanner has stopped working correctlyScanner will not turn on Scanner lamp stays onScanner does not scan right away Scanner scans only one side of a double-sidedScanner buttons are not working correctly Scanner paper path problems An unexpected program opens when a button is pressedBottom of the scanned image is cut off Paper jamming, skewing, misfeeds, or multiple-page feedsPaper does not feed from the scanner Clear jams from the scanner paper path Scanned images have streaks or scratchesAn item loaded in the scanner jams repeatedly Contact HP Support Advanced technical features Long pagesColor dropout Index