HP LH 6000 manual Replacing Parts

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Contents

Preventive Maintenance Procedures

55

Troubleshooting Tips

55

General Troubleshooting Sequence

56

The System Will Not Power Up

57

The System Will Not Boot

57

Intermittent Failures

57

Clearing the System Configuration

57

Password Problems

59

BIOS Recovery

60

Troubleshooting Checklist

61

General System Problems

62

Memory Problems

64

CD-ROM Problems

65

Flexible Disk Drive Problems

66

Keyboard and Mouse Problems

67

Network Interface Card Problems

67

Power Problems

68

SCSI Subsystem Problems

69

Video/Monitor Problems

73

Configuration Problems

75

Verifying Hard Disk Drive Operation

76

Processor Problems

77

Printer/DataComm Problems

78

6..Replacing Parts

79

Safety Information

79

Service Tools Required

79

Replacing Power Supply Module(s)

79

Replacing the Control Panel

80

Replacing the HP NetRAID DIMM

81

Replacing the System Battery

82

Replacing the NetRAID Battery Backup Module (Optional)

84

Replacing System Memory

85

Replacing a Processor

88

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Contents HP NetServer LH 6000/LH 6000r Online Version Last Updated MayAudience Assumptions Contents To configure the drives in the hot-swap cage as a RAID array Replacing Parts 105 Removing Covers Pedestal LH6000 General InformationUnlock the bezel Pull bezel toward you, then Thumbscrew Removing Covers Rack Mount LH6000rLeveler Feet Anti-Tip Foot Top Cover Bottom Cover Top Cover Removing the System Board Assembly Page Front of LH6000 Chassis Front ViewFront of LH6000r Chassis Rear View Lights and IndicatorsFront Panel Console Switch and Indicator Descriptions Hard Disk Drive LED Indicators Indicators and Controls behind the LH 6000r Front BezelLEDs at the Rear of the Chassis PCI Power LEDs InternalStatus LED Condition PCI Attention LEDsMain Menu Power Supply LEDsGreen LED Indicates this HP NetServer Status LAN LEDsFront Panel Console Buttons Button Name Description Event Log MenuViewing System Information Chapter General Information IRQ Settings Boot PriorityConnector Pinouts Video Connector PinoutsSerial Port Connector Pinouts Pin Number Signal Description Serial Port ConnectorVideo Connector Pinouts Pin Number Function Pin Narrow Scsi Port Connector Parallel Port ConnectorPin Number Signal Description Mini-DIN ConnectorsMemory Guidelines LAN Connector Pin Number Signal DescriptionSlots 1B 2B 3B 4BMass Storage Guidelines Location Drive Type Accessory Board GuidelinesHot Addition and Replacement of Hot Plug PCI Boards Online Replacement, Hot Swapping, of a PCI Adapter Remote Control Top Tools BoardTo disable Scsi a channel HP NetRAID GuidelinesProcessors Guidelines Configuration Switches S1-S4 CPU SpeedResolution Color Depths Technical SpecificationVideo 3D Video ModesDimensions Environment SpecificationsPower Requirements Switch SettingsConfiguration Switches S5-S8 Function To Enable System Board Illustration System Board Assembly IllustrationBoard Illustration Power LEDs Attention LEDsRemote Memory SE Scsi Management Slots 1 Non-hot-plug +5V Slots 5 Hot-plug Slots 7 +3.3V or +5VPower Management/Interconnect Board Illustration Exploded View Covers, Bezel, Front Panel Parts InformationExploded View Power Supply, I/O Board, Fans Exploded View Mass Storage Exploded View System Board Assembly Exploded View Exhaust Fans Description Replacement Exchange Replaceable Parts ListDescription Replacement Exchange Dimm 128MB Sdram Keyboards Power CordsCabling Diagram HP NetServer LH6000/LH6000r Cabling Data Cabling PowerDiagnostics Description Diagnostic TestsDiagTools Capabilities HP NetServer DiagToolsAdvantages and Limitations of Hardware Diagnostics About Error MessagesPost Routines Beep Codes If you still dont see anything Error MessagesBeep Code Test Failure Port 80H Repair HP NetServer Management Controller failed its self-test An ISA accessory board reports an initialization problemMouse has reported an error during its self-test Keyboard has reported an error during its self-testDimm Management Controller has failed to respond Keyboard is not connectedCD-ROM drive has reported an error during its self-test Chapter Diagnostics Integrated LAN interface is not responding Chapter Diagnostics Component Time Frame Maintenance Procedure Preventive Maintenance ProceduresTroubleshooting Tips General Troubleshooting Sequence System Will Not Power Up Clearing the System ConfigurationSystem Will Not Boot Intermittent FailuresSystem Board Assembly and Configuration Switch Incorrect System Configuration Password ProblemsBios Recovery Check for any general problems Troubleshooting ChecklistPower goes off on the server and doesnt come back on General System ProblemsNo lights are on and no error message appears Server stops working hangs Server powers-off then powers on again by itselfSystem does not start boot Memory Problems CD-ROM drive is not working properly CD-ROM ProblemsSymptoms CD-ROM drawer will not open NetServer wont boot from the CD-ROM Flexible Disk Drive ProblemsNetwork Interface Card Problems Keyboard and Mouse ProblemsSymptoms Adapter cant connect to the network Mouse does not work or is intermittentSymptoms Fan is not working Power LED does not light Power ProblemsScsi Subsystem Problems Scsi subsystem does not work at installation Scsi Bios has trouble loadingChapter Troubleshooting Channel x, Scsi ID #n id info Drive C 80h Scsi subsystem stops working Video/Monitor ProblemsChapter Troubleshooting Configuration cannot be saved and the battery loses power Configuration ProblemsSymptoms An installed driver cannot find a PCI board Verifying Hard Disk Drive Operation Status LED Indicator Activity LEDLight Pipes Processor ProblemsPrinter/DataComm Problems Replacing Power Supply Modules Safety InformationService Tools Required Replacing the Control Panel Rack version similar Power Supply Modules ThumbscrewsReplacing the HP NetRAID Dimm Dimm Replacing the System BatteryChapter Replacing Parts System Backplane Unplug cable Battery Backup Module BBM Replacing the NetRAID Battery Backup Module OptionalReplacing System Memory System Board Assembly on Grounded Anti-static pad If the latches do not close, repeat until they do Paired Memory SlotsProcessor 5 6 2 VRM12 Locations Replacing a ProcessorVRM Replacing a VRMReplacing the Power Supply Fans Replacing the Rear Chassis Fans Replacing the Processor Fans Replacing the I/O FansRemoving a Processor Fan Replacing the Hot Swap Mass Storage Cage Replacing the I/O Board Raise retainer latches Disconnecting the I/O Board Replacing the Processor Board Processor board Captive fastener Cover System board Replacing the System Board 100 Replacing the Power Management/Interconnect Board 102 Replacing the PCI Hot-Swap Assembly Chapter Replacing Parts 104 Index DC Power Switch, 11 depthHP NetServer Assistant FansTopTools Secure Mode Indicator, 11 serial portTroubleshooting