HP LH 6000 manual Flexible Disk Drive Problems, NetServer wont boot from the CD-ROM

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Chapter 5

Troubleshooting

The NetServer won't boot from the CD-ROM.

Use the Setup Utility to make sure the CD-ROM drive is bootable:

1.Review the Troubleshooting Checklist and Boot Device Priority before you continue.

Press <F2> to enter SETUP or <ESC> to enter Boot Menu

2.Press the Esc key. At the end of the Power-On Self-Test, a menu appears that looks something like this:

1.ATAPI CD-ROM Drive

2.Removable Device

3.Hard Drive

4.Enter Setup Utility

3.Use your keyboard's arrow keys to select the boot device. Then press the Enter key. The system continues its startup sequence and boots from the device you selected.

Flexible Disk Drive Problems

Symptoms:

There are lost clusters.

There are read/write errors.

The system will not start from a diskette.

If you cannot boot from, write to, or format the flexible disk, do the following:

1.Review the Troubleshooting Checklist and read about Boot Device Priority before you continue.

2.Try booting from a known good flexible disk.

3.Check to see if boot from CD-ROM is enabled and if there is a bootable CD in the CD-ROM drive.

4.Select the Setup Utility (press [F2] during the boot process and check that the system's mass storage configuration is correct. If for some reason you cannot run the Setup, you can clear CMOS and reconfigure the server.

Try to reboot.

5.If you cannot format or write to a flexible disk:

Verify that the diskette is not write protected.

Check that the disk drive is properly configured with the Setup utility. Make sure that "Start from Flexible Disk" option is disabled.

6.Check that all internal drive cables are securely attached and functional. Inspect the cables and reseat the connectors at both ends.

7.If the cables are securely attached, and the drive still does not work, replace the cables with known good cables, one at a time.

8.If the problem persists, and/or there is an error code, replace the faulty part (the drive, the system board, etc.)

9.If the problem persists, check for environmental problems that can damage disk media and disk drive heads.

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Contents Online Version Last Updated May HP NetServer LH 6000/LH 6000rAudience Assumptions Contents To configure the drives in the hot-swap cage as a RAID array Replacing Parts 105 General Information Removing Covers Pedestal LH6000Unlock the bezel Pull bezel toward you, then Removing Covers Rack Mount LH6000r ThumbscrewLeveler Feet Anti-Tip Foot Top Cover Bottom Cover Top Cover Removing the System Board Assembly Page Front View Front of LH6000r ChassisFront of LH6000 Chassis Lights and Indicators Rear ViewFront Panel Console Switch and Indicator Descriptions Indicators and Controls behind the LH 6000r Front Bezel Hard Disk Drive LED IndicatorsPCI Power LEDs Internal LEDs at the Rear of the ChassisStatus LED Condition PCI Attention LEDsPower Supply LEDs Main MenuGreen LED Indicates this HP NetServer Status LAN LEDsEvent Log Menu Viewing System InformationFront Panel Console Buttons Button Name Description Chapter General Information Boot Priority IRQ SettingsConnector Pinouts Video Connector PinoutsSerial Port Connector Video Connector Pinouts Pin Number FunctionSerial Port Connector Pinouts Pin Number Signal Description Parallel Port Connector Pin Narrow Scsi Port ConnectorMini-DIN Connectors Pin Number Signal DescriptionLAN Connector Pin Number Signal Description Memory GuidelinesSlots 1B 2B 3B 4BMass Storage Guidelines Accessory Board Guidelines Hot Addition and Replacement of Hot Plug PCI BoardsLocation Drive Type Remote Control Top Tools Board Online Replacement, Hot Swapping, of a PCI AdapterTo disable Scsi a channel HP NetRAID GuidelinesConfiguration Switches S1-S4 CPU Speed Processors GuidelinesTechnical Specification Resolution Color DepthsVideo 3D Video ModesEnvironment Specifications DimensionsSwitch Settings Power RequirementsConfiguration Switches S5-S8 Function To Enable System Board Assembly Illustration System Board IllustrationPower LEDs Attention LEDs Board IllustrationRemote Memory SE Scsi Management Slots 1 Non-hot-plug +5V Slots 5 Hot-plug Slots 7 +3.3V or +5VPower Management/Interconnect Board Illustration Parts Information Exploded View Covers, Bezel, Front PanelExploded View Power Supply, I/O Board, Fans Exploded View Mass Storage Exploded View System Board Assembly Exploded View Exhaust Fans Replaceable Parts List Description Replacement ExchangeDescription Replacement Exchange Dimm 128MB Sdram Power Cords Cabling DiagramKeyboards Cabling Power HP NetServer LH6000/LH6000r Cabling DataDiagnostic Tests Diagnostics DescriptionHP NetServer DiagTools DiagTools CapabilitiesAbout Error Messages Advantages and Limitations of Hardware DiagnosticsPost Routines Beep Codes Error Messages Beep Code Test Failure Port 80H RepairIf you still dont see anything An ISA accessory board reports an initialization problem HP NetServer Management Controller failed its self-testKeyboard has reported an error during its self-test Mouse has reported an error during its self-testDimm Management Controller has failed to respond Keyboard is not connectedCD-ROM drive has reported an error during its self-test Chapter Diagnostics Integrated LAN interface is not responding Chapter Diagnostics Preventive Maintenance Procedures Troubleshooting TipsComponent Time Frame Maintenance Procedure General Troubleshooting Sequence Clearing the System Configuration System Will Not Power UpSystem Will Not Boot Intermittent FailuresSystem Board Assembly and Configuration Switch Password Problems Incorrect System ConfigurationBios Recovery Troubleshooting Checklist Check for any general problemsGeneral System Problems No lights are on and no error message appearsPower goes off on the server and doesnt come back on Server powers-off then powers on again by itself System does not start bootServer stops working hangs Memory Problems CD-ROM Problems Symptoms CD-ROM drawer will not openCD-ROM drive is not working properly Flexible Disk Drive Problems NetServer wont boot from the CD-ROMKeyboard and Mouse Problems Network Interface Card ProblemsSymptoms Adapter cant connect to the network Mouse does not work or is intermittentPower Problems Symptoms Fan is not working Power LED does not lightScsi Subsystem Problems Scsi Bios has trouble loading Scsi subsystem does not work at installationChapter Troubleshooting Channel x, Scsi ID #n id info Drive C 80h Video/Monitor Problems Scsi subsystem stops workingChapter Troubleshooting Configuration Problems Symptoms An installed driver cannot find a PCI boardConfiguration cannot be saved and the battery loses power Status LED Indicator Activity LED Verifying Hard Disk Drive OperationProcessor Problems Light PipesPrinter/DataComm Problems Safety Information Service Tools RequiredReplacing Power Supply Modules Rack version similar Power Supply Modules Thumbscrews Replacing the Control PanelReplacing the HP NetRAID Dimm Replacing the System Battery DimmChapter Replacing Parts Replacing the NetRAID Battery Backup Module Optional System Backplane Unplug cable Battery Backup Module BBMReplacing System Memory System Board Assembly on Grounded Anti-static pad Paired Memory Slots If the latches do not close, repeat until they doReplacing a Processor Processor 5 6 2 VRM12 LocationsReplacing a VRM VRMReplacing the Power Supply Fans Replacing the Rear Chassis Fans Replacing the I/O Fans Replacing the Processor FansRemoving a Processor Fan Replacing the Hot Swap Mass Storage Cage Replacing the I/O Board Raise retainer latches Disconnecting the I/O Board Replacing the Processor Board Processor board Captive fastener Cover System board Replacing the System Board 100 Replacing the Power Management/Interconnect Board 102 Replacing the PCI Hot-Swap Assembly Chapter Replacing Parts 104 DC Power Switch, 11 depth IndexFans HP NetServer AssistantSecure Mode Indicator, 11 serial port TopToolsTroubleshooting