HP LH 6000 manual Password Problems, Incorrect System Configuration

Page 65

Chapter 5

Troubleshooting

6.Plug in the power cords, and turn on power to the HP NetServer. The following message appears:

The configuration has been cleared. Set the Clear Config switch to the OFF position before rebooting.

7.Turn off power to the HP NetServer and unplug the power cords.

8.Return switch 5 on the system board to the OFF position.

9.Reconnect cables and power cords to the HP NetServer.

10.Close up the server.

11.Restore HP NetServer to normal operation.

12.Turn on power to the HP NetServer. The error message may be displayed:

0012-34: Incorrect System Configuration

13.Press the [F2] function key and answer Yes to save the configuration, then exit the Setup utility.

Password Problems

If you have forgotten the password, your HP NetServer will function normally, but you will not be able to change the system configuration settings in the Setup utility.

To reset the password, the procedure is the same for the rack-mount and the pedestal HP NetServers once you gain access to the system board assembly.

1.Log off all users and gracefully shut down the network operating system according to directions in your NOS documentation.

2.Power down the HP NetServer.

3.Disconnect the power cords and cables and, if necessary, label each one to support re- assembly.

CAUTION The power supplies will continue to provide standby current to the NetServer until the power is disconnected.

4.For both rack-mounted and pedestal models, remove the covers to gain access to the system board assembly.

NOTE

In the LH 6000r, this assembly is under the right cover; in the LH 6000, it is under

 

the top cover.

While you can reset the system password in the rack or in the pedestal, it is recommended that you remove the system board assembly to perform configuration changes.

5.Move switch 6 on the system board (labeled "Clear Password") to the ON position.

6.Plug in the power cords. Turn on power to the HP NetServer and allow it to complete its startup routine. The old password will be erased.

7.Turn off power to the HP NetServer. Unplug the power cords.

8.Return switch 6 to the OFF position.

9.Reconnect cables and power cords to the HP NetServer.

10.Close up the server.

11.Restore HP NetServer to normal operation.

59

Image 65
Contents HP NetServer LH 6000/LH 6000r Online Version Last Updated MayAudience Assumptions Contents To configure the drives in the hot-swap cage as a RAID array Replacing Parts 105 Removing Covers Pedestal LH6000 General InformationUnlock the bezel Pull bezel toward you, then Thumbscrew Removing Covers Rack Mount LH6000rLeveler Feet Anti-Tip Foot Top Cover Bottom Cover Top Cover Removing the System Board Assembly Page Front of LH6000 Chassis Front ViewFront of LH6000r Chassis Rear View Lights and IndicatorsFront Panel Console Switch and Indicator Descriptions Hard Disk Drive LED Indicators Indicators and Controls behind the LH 6000r Front BezelLEDs at the Rear of the Chassis PCI Power LEDs InternalStatus LED Condition PCI Attention LEDsMain Menu Power Supply LEDsGreen LED Indicates this HP NetServer Status LAN LEDsFront Panel Console Buttons Button Name Description Event Log MenuViewing System Information Chapter General Information IRQ Settings Boot PriorityConnector Pinouts Video Connector PinoutsSerial Port Connector Pinouts Pin Number Signal Description Serial Port ConnectorVideo Connector Pinouts Pin Number Function Pin Narrow Scsi Port Connector Parallel Port ConnectorPin Number Signal Description Mini-DIN ConnectorsMemory Guidelines LAN Connector Pin Number Signal DescriptionSlots 1B 2B 3B 4BMass Storage Guidelines Location Drive Type Accessory Board GuidelinesHot Addition and Replacement of Hot Plug PCI Boards Online Replacement, Hot Swapping, of a PCI Adapter Remote Control Top Tools BoardTo disable Scsi a channel HP NetRAID GuidelinesProcessors Guidelines Configuration Switches S1-S4 CPU SpeedResolution Color Depths Technical SpecificationVideo 3D Video ModesDimensions Environment SpecificationsPower Requirements Switch SettingsConfiguration Switches S5-S8 Function To Enable System Board Illustration System Board Assembly IllustrationBoard Illustration Power LEDs Attention LEDsRemote Memory SE Scsi Management Slots 1 Non-hot-plug +5V Slots 5 Hot-plug Slots 7 +3.3V or +5VPower Management/Interconnect Board Illustration Exploded View Covers, Bezel, Front Panel Parts InformationExploded View Power Supply, I/O Board, Fans Exploded View Mass Storage Exploded View System Board Assembly Exploded View Exhaust Fans Description Replacement Exchange Replaceable Parts ListDescription Replacement Exchange Dimm 128MB Sdram Keyboards Power CordsCabling Diagram HP NetServer LH6000/LH6000r Cabling Data Cabling PowerDiagnostics Description Diagnostic TestsDiagTools Capabilities HP NetServer DiagToolsAdvantages and Limitations of Hardware Diagnostics About Error MessagesPost Routines Beep Codes If you still dont see anything Error MessagesBeep Code Test Failure Port 80H Repair HP NetServer Management Controller failed its self-test An ISA accessory board reports an initialization problemMouse has reported an error during its self-test Keyboard has reported an error during its self-testDimm Management Controller has failed to respond Keyboard is not connectedCD-ROM drive has reported an error during its self-test Chapter Diagnostics Integrated LAN interface is not responding Chapter Diagnostics Component Time Frame Maintenance Procedure Preventive Maintenance ProceduresTroubleshooting Tips General Troubleshooting Sequence System Will Not Power Up Clearing the System ConfigurationSystem Will Not Boot Intermittent FailuresSystem Board Assembly and Configuration Switch Incorrect System Configuration Password ProblemsBios Recovery Check for any general problems Troubleshooting ChecklistPower goes off on the server and doesnt come back on General System ProblemsNo lights are on and no error message appears Server stops working hangs Server powers-off then powers on again by itselfSystem does not start boot Memory Problems CD-ROM drive is not working properly CD-ROM ProblemsSymptoms CD-ROM drawer will not open NetServer wont boot from the CD-ROM Flexible Disk Drive ProblemsNetwork Interface Card Problems Keyboard and Mouse ProblemsSymptoms Adapter cant connect to the network Mouse does not work or is intermittentSymptoms Fan is not working Power LED does not light Power ProblemsScsi Subsystem Problems Scsi subsystem does not work at installation Scsi Bios has trouble loadingChapter Troubleshooting Channel x, Scsi ID #n id info Drive C 80h Scsi subsystem stops working Video/Monitor ProblemsChapter Troubleshooting Configuration cannot be saved and the battery loses power Configuration ProblemsSymptoms An installed driver cannot find a PCI board Verifying Hard Disk Drive Operation Status LED Indicator Activity LEDLight Pipes Processor ProblemsPrinter/DataComm Problems Replacing Power Supply Modules Safety InformationService Tools Required Replacing the Control Panel Rack version similar Power Supply Modules ThumbscrewsReplacing the HP NetRAID Dimm Dimm Replacing the System BatteryChapter Replacing Parts System Backplane Unplug cable Battery Backup Module BBM Replacing the NetRAID Battery Backup Module OptionalReplacing System Memory System Board Assembly on Grounded Anti-static pad If the latches do not close, repeat until they do Paired Memory SlotsProcessor 5 6 2 VRM12 Locations Replacing a ProcessorVRM Replacing a VRMReplacing the Power Supply Fans Replacing the Rear Chassis Fans Replacing the Processor Fans Replacing the I/O FansRemoving a Processor Fan Replacing the Hot Swap Mass Storage Cage Replacing the I/O Board Raise retainer latches Disconnecting the I/O Board Replacing the Processor Board Processor board Captive fastener Cover System board Replacing the System Board 100 Replacing the Power Management/Interconnect Board 102 Replacing the PCI Hot-Swap Assembly Chapter Replacing Parts 104 Index DC Power Switch, 11 depthHP NetServer Assistant FansTopTools Secure Mode Indicator, 11 serial portTroubleshooting