HP LH 6000 manual Processor Problems, Light Pipes

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Chapter 5

Troubleshooting

d.Restart the HP NetServer to determine whether the LEDs now become illuminated during the POST. If not, contact your reseller.

4.If one or both LED indicators on a single module are not illuminated during the POST, the module may be installed incorrectly, or its light pipes may be damaged.

Light Pipes

LED Light Pipes on Ultra2 Hard Disk Drive Module

(Shown for Low-Profile Disk Module)

Check the light pipe on the module as follows:

a.Remove the disk drive module.

b.Inspect the light pipes for damage. If a light pipe is damaged, contact your reseller.

CAUTION The light pipes are fragile. Be careful not to damage them when you inspect them or when you reinsert the module.

c.Reinstall the disk drive module.

d.Restart the HP NetServer to determine whether the LEDs become illuminated during the POST now. If not, contact your reseller.

Processor Problems

Certain HP NetServer modules contain diagnostic LEDs that indicate memory errors, processor module errors, or processor voltage regulator module (VRM) errors.

1.Remove and reseat the processor module(s).

2.Remove and reseat the VRM(s).

3.Verify that the processor speed switches are set correctly.

4.Replace each of these components, one-at-a-time, with a known-good one, and retest the system:

VRM

Processor

Processor board (if so equipped)

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Contents HP NetServer LH 6000/LH 6000r Online Version Last Updated MayAudience Assumptions Contents To configure the drives in the hot-swap cage as a RAID array Replacing Parts 105 Removing Covers Pedestal LH6000 General InformationUnlock the bezel Pull bezel toward you, then Thumbscrew Removing Covers Rack Mount LH6000rLeveler Feet Anti-Tip Foot Top Cover Bottom Cover Top Cover Removing the System Board Assembly Page Front of LH6000 Chassis Front ViewFront of LH6000r Chassis Rear View Lights and IndicatorsFront Panel Console Switch and Indicator Descriptions Hard Disk Drive LED Indicators Indicators and Controls behind the LH 6000r Front BezelPCI Attention LEDs PCI Power LEDs InternalLEDs at the Rear of the Chassis Status LED ConditionLAN LEDs Power Supply LEDsMain Menu Green LED Indicates this HP NetServer StatusFront Panel Console Buttons Button Name Description Event Log MenuViewing System Information Chapter General Information Video Connector Pinouts Boot PriorityIRQ Settings Connector PinoutsSerial Port Connector Pinouts Pin Number Signal Description Serial Port ConnectorVideo Connector Pinouts Pin Number Function Pin Narrow Scsi Port Connector Parallel Port ConnectorPin Number Signal Description Mini-DIN Connectors1B 2B 3B 4B LAN Connector Pin Number Signal DescriptionMemory Guidelines SlotsMass Storage Guidelines Location Drive Type Accessory Board GuidelinesHot Addition and Replacement of Hot Plug PCI Boards HP NetRAID Guidelines Remote Control Top Tools BoardOnline Replacement, Hot Swapping, of a PCI Adapter To disable Scsi a channelProcessors Guidelines Configuration Switches S1-S4 CPU Speed3D Video Modes Technical SpecificationResolution Color Depths VideoDimensions Environment SpecificationsPower Requirements Switch SettingsConfiguration Switches S5-S8 Function To Enable System Board Illustration System Board Assembly IllustrationSlots 5 Hot-plug Slots 7 +3.3V or +5V Power LEDs Attention LEDsBoard Illustration Remote Memory SE Scsi Management Slots 1 Non-hot-plug +5VPower Management/Interconnect Board Illustration Exploded View Covers, Bezel, Front Panel Parts InformationExploded View Power Supply, I/O Board, Fans Exploded View Mass Storage Exploded View System Board Assembly Exploded View Exhaust Fans Description Replacement Exchange Replaceable Parts ListDescription Replacement Exchange Dimm 128MB Sdram Keyboards Power CordsCabling Diagram HP NetServer LH6000/LH6000r Cabling Data Cabling PowerDiagnostics Description Diagnostic TestsDiagTools Capabilities HP NetServer DiagToolsAdvantages and Limitations of Hardware Diagnostics About Error MessagesPost Routines Beep Codes If you still dont see anything Error MessagesBeep Code Test Failure Port 80H Repair HP NetServer Management Controller failed its self-test An ISA accessory board reports an initialization problemKeyboard is not connected Keyboard has reported an error during its self-testMouse has reported an error during its self-test Dimm Management Controller has failed to respondCD-ROM drive has reported an error during its self-test Chapter Diagnostics Integrated LAN interface is not responding Chapter Diagnostics Component Time Frame Maintenance Procedure Preventive Maintenance ProceduresTroubleshooting Tips General Troubleshooting Sequence Intermittent Failures Clearing the System ConfigurationSystem Will Not Power Up System Will Not BootSystem Board Assembly and Configuration Switch Incorrect System Configuration Password ProblemsBios Recovery Check for any general problems Troubleshooting ChecklistPower goes off on the server and doesnt come back on General System ProblemsNo lights are on and no error message appears Server stops working hangs Server powers-off then powers on again by itselfSystem does not start boot Memory Problems CD-ROM drive is not working properly CD-ROM ProblemsSymptoms CD-ROM drawer will not open NetServer wont boot from the CD-ROM Flexible Disk Drive ProblemsMouse does not work or is intermittent Keyboard and Mouse ProblemsNetwork Interface Card Problems Symptoms Adapter cant connect to the networkSymptoms Fan is not working Power LED does not light Power ProblemsScsi Subsystem Problems Scsi subsystem does not work at installation Scsi Bios has trouble loadingChapter Troubleshooting Channel x, Scsi ID #n id info Drive C 80h Scsi subsystem stops working Video/Monitor ProblemsChapter Troubleshooting Configuration cannot be saved and the battery loses power Configuration ProblemsSymptoms An installed driver cannot find a PCI board Verifying Hard Disk Drive Operation Status LED Indicator Activity LEDLight Pipes Processor ProblemsPrinter/DataComm Problems Replacing Power Supply Modules Safety InformationService Tools Required Replacing the Control Panel Rack version similar Power Supply Modules ThumbscrewsReplacing the HP NetRAID Dimm Dimm Replacing the System BatteryChapter Replacing Parts System Backplane Unplug cable Battery Backup Module BBM Replacing the NetRAID Battery Backup Module OptionalReplacing System Memory System Board Assembly on Grounded Anti-static pad If the latches do not close, repeat until they do Paired Memory SlotsProcessor 5 6 2 VRM12 Locations Replacing a ProcessorVRM Replacing a VRMReplacing the Power Supply Fans Replacing the Rear Chassis Fans Replacing the Processor Fans Replacing the I/O FansRemoving a Processor Fan Replacing the Hot Swap Mass Storage Cage Replacing the I/O Board Raise retainer latches Disconnecting the I/O Board Replacing the Processor Board Processor board Captive fastener Cover System board Replacing the System Board 100 Replacing the Power Management/Interconnect Board 102 Replacing the PCI Hot-Swap Assembly Chapter Replacing Parts 104 Index DC Power Switch, 11 depthHP NetServer Assistant FansTopTools Secure Mode Indicator, 11 serial portTroubleshooting