HP LH 6000 manual Bios Recovery

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Chapter 5

Troubleshooting

12.If you wish to set the password again, during the power-on system hardware test press the [F2] function key to start the Setup utility.

13.Set the new password in the Security menu.

14.Press the [F10] function key and answer Yes to save the configuration, including the new password.

15.Exit the Setup utility.

BIOS Recovery

If the BIOS becomes corrupted, it is possible to perform a BIOS recovery to correct the condition. A BIOS Update diskette must be created from the HP NetServer Navigator CD-ROM to be used in flashing the new BIOS into the NetServer. To update the BIOS, you enable the Boot Block by setting the Boot Block switch (switch 7) of the configuration switch on the system board assembly to the ON (enabled) position.

To perform a BIOS recovery:

1.Power down the HP NetServer and gain access to the system board assembly.

2.On the system board, set the Boot Block switch (Switch 7), on the configuration switch, from OFF to ON.

1O CPU Speed

N CPU Speed2

3CPU Speed

4

5Clear Config

6Clear Password

7

8Not Used

Switches 1 and 4 of dual in-line switch, S1,shown in theON position.

System Board Assembly Configuration Switch

3.Replace the system board assembly.

4.Place the previously created BIOS Update diskette into the floppy drive of the HP NetServer and power up the HP NetServer.

5.The flash program on the diskette will re-program the BIOS into the HP NetServer.

6.When the flash programming is completed, power down the HP NetServer.

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Contents Online Version Last Updated May HP NetServer LH 6000/LH 6000rAudience Assumptions Contents To configure the drives in the hot-swap cage as a RAID array Replacing Parts 105 General Information Removing Covers Pedestal LH6000Unlock the bezel Pull bezel toward you, then Removing Covers Rack Mount LH6000r ThumbscrewLeveler Feet Anti-Tip Foot Top Cover Bottom Cover Top Cover Removing the System Board Assembly Page Front View Front of LH6000r ChassisFront of LH6000 Chassis Lights and Indicators Rear ViewFront Panel Console Switch and Indicator Descriptions Indicators and Controls behind the LH 6000r Front Bezel Hard Disk Drive LED IndicatorsStatus LED Condition PCI Power LEDs InternalLEDs at the Rear of the Chassis PCI Attention LEDsGreen LED Indicates this HP NetServer Status Power Supply LEDsMain Menu LAN LEDsEvent Log Menu Viewing System InformationFront Panel Console Buttons Button Name Description Chapter General Information Connector Pinouts Boot PriorityIRQ Settings Video Connector PinoutsSerial Port Connector Video Connector Pinouts Pin Number FunctionSerial Port Connector Pinouts Pin Number Signal Description Parallel Port Connector Pin Narrow Scsi Port ConnectorMini-DIN Connectors Pin Number Signal DescriptionSlots LAN Connector Pin Number Signal DescriptionMemory Guidelines 1B 2B 3B 4BMass Storage Guidelines Accessory Board Guidelines Hot Addition and Replacement of Hot Plug PCI BoardsLocation Drive Type To disable Scsi a channel Remote Control Top Tools BoardOnline Replacement, Hot Swapping, of a PCI Adapter HP NetRAID GuidelinesConfiguration Switches S1-S4 CPU Speed Processors GuidelinesVideo Technical SpecificationResolution Color Depths 3D Video ModesEnvironment Specifications DimensionsSwitch Settings Power RequirementsConfiguration Switches S5-S8 Function To Enable System Board Assembly Illustration System Board IllustrationRemote Memory SE Scsi Management Slots 1 Non-hot-plug +5V Power LEDs Attention LEDsBoard Illustration Slots 5 Hot-plug Slots 7 +3.3V or +5VPower Management/Interconnect Board Illustration Parts Information Exploded View Covers, Bezel, Front PanelExploded View Power Supply, I/O Board, Fans Exploded View Mass Storage Exploded View System Board Assembly Exploded View Exhaust Fans Replaceable Parts List Description Replacement ExchangeDescription Replacement Exchange Dimm 128MB Sdram Power Cords Cabling DiagramKeyboards Cabling Power HP NetServer LH6000/LH6000r Cabling DataDiagnostic Tests Diagnostics DescriptionHP NetServer DiagTools DiagTools CapabilitiesAbout Error Messages Advantages and Limitations of Hardware DiagnosticsPost Routines Beep Codes Error Messages Beep Code Test Failure Port 80H RepairIf you still dont see anything An ISA accessory board reports an initialization problem HP NetServer Management Controller failed its self-testDimm Management Controller has failed to respond Keyboard has reported an error during its self-testMouse has reported an error during its self-test Keyboard is not connectedCD-ROM drive has reported an error during its self-test Chapter Diagnostics Integrated LAN interface is not responding Chapter Diagnostics Preventive Maintenance Procedures Troubleshooting TipsComponent Time Frame Maintenance Procedure General Troubleshooting Sequence System Will Not Boot Clearing the System ConfigurationSystem Will Not Power Up Intermittent FailuresSystem Board Assembly and Configuration Switch Password Problems Incorrect System ConfigurationBios Recovery Troubleshooting Checklist Check for any general problemsGeneral System Problems No lights are on and no error message appearsPower goes off on the server and doesnt come back on Server powers-off then powers on again by itself System does not start bootServer stops working hangs Memory Problems CD-ROM Problems Symptoms CD-ROM drawer will not openCD-ROM drive is not working properly Flexible Disk Drive Problems NetServer wont boot from the CD-ROMSymptoms Adapter cant connect to the network Keyboard and Mouse ProblemsNetwork Interface Card Problems Mouse does not work or is intermittentPower Problems Symptoms Fan is not working Power LED does not lightScsi Subsystem Problems Scsi Bios has trouble loading Scsi subsystem does not work at installationChapter Troubleshooting Channel x, Scsi ID #n id info Drive C 80h Video/Monitor Problems Scsi subsystem stops workingChapter Troubleshooting Configuration Problems Symptoms An installed driver cannot find a PCI boardConfiguration cannot be saved and the battery loses power Status LED Indicator Activity LED Verifying Hard Disk Drive OperationProcessor Problems Light PipesPrinter/DataComm Problems Safety Information Service Tools RequiredReplacing Power Supply Modules Rack version similar Power Supply Modules Thumbscrews Replacing the Control PanelReplacing the HP NetRAID Dimm Replacing the System Battery DimmChapter Replacing Parts Replacing the NetRAID Battery Backup Module Optional System Backplane Unplug cable Battery Backup Module BBMReplacing System Memory System Board Assembly on Grounded Anti-static pad Paired Memory Slots If the latches do not close, repeat until they doReplacing a Processor Processor 5 6 2 VRM12 LocationsReplacing a VRM VRMReplacing the Power Supply Fans Replacing the Rear Chassis Fans Replacing the I/O Fans Replacing the Processor FansRemoving a Processor Fan Replacing the Hot Swap Mass Storage Cage Replacing the I/O Board Raise retainer latches Disconnecting the I/O Board Replacing the Processor Board Processor board Captive fastener Cover System board Replacing the System Board 100 Replacing the Power Management/Interconnect Board 102 Replacing the PCI Hot-Swap Assembly Chapter Replacing Parts 104 DC Power Switch, 11 depth IndexFans HP NetServer AssistantSecure Mode Indicator, 11 serial port TopToolsTroubleshooting