HP CM4730 manual Hp instant support, Shop for Supplies, How hp instant support works

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hp instant support

Hewlett-Packard Company offers hp instant support, an Internet-based support system that collects diagnostic information from your product and matches it with the HP information database. At hp instant support, you can find intelligent solutions that help you resolve problems quickly and easily.

How hp instant support works

Information is gathered from your product and securely transmitted to Hewlett-Packard Company when you click hp instant support. The hp instant support Web site reads the product data to analyze the product's current status. The Web site creates a customized Web page that appears in the browser window and contains easy-to-follow text and visual aids. The hp instant support Web site also directs you to additional services that are available for your product.

Before any of the product data is sent to Hewlett-Packard for analysis, you can view all of the information (for example, the serial number, error conditions, and product status) that will be forwarded. Hewlett- Packard treats this information as confidential.

Information you can get from hp instant support

The hp instant support Web site provides these tools for troubleshooting and for maintenance:

●Firmware and software updates.

●Troubleshooting for recent events that are listed on the Event Log. For example, the product might show a jam as the most recent event listed in the event Log. The hp instant support Web site detects the event and provides troubleshooting information for the jam.

●Support packs.

●Product documentation, such as user guides and getting started guides.

Shop for Supplies

The Shop for Supplies link connects you to a Web page that facilitates your online ordering of supplies from a reseller of your choice. The supplies that you need are preselected. You can change quantities or select additional items. Your items are added to the shopping cart, ready for checkout, ensuring that the correct supplies are ordered through your selected reseller.

Other Links

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Contents HP Color LaserJet CM4730 MFP Page HP Embedded Web Server Copyright and Warranty Copyright Hewlett-Packard Development Company, L.PTrademarks and credits Table of contents Managing network operation from the Networking screens Setting the digital sending optionsUsing the Other Links as a resource 103Index List of tables List of figures 100 Features What is an embedded Web server?HP Web Jetadmin and the HP Embedded Web Server System requirementsOpening the HP Embedded Web Server IPv6 TCP/IP address http//20010ba0000000000000000000001234 Login and logoff To log in as an administratorTo log off as an administrator HP Embedded Web Server Navigating through the HP Embedded Web Server1HP Embedded Web Server Viewing product status from the HP EWS Information screens 1Device Status Device StatusChange Settings MediaStatus is Out 2Configuration Page screen 1 Configuration2Configuration HP EWS tabs and menusFollowing information appears Direct Ports check box 4Supplies Status screen Supplies Status3Supplies Status Event Log Event LogSize page side that it prints or copies Usage Usage Menus Calibration DiagnosticsToner is less than 100% 6Diagnostics9Device Information screen Device Information10Control Panel Snapshot screen Control Panel Snapshot7Color Usage Job Log Color Usage Job LogPrint Print screenPrint 8Print Printing a file or updating firmware from the Print screen1Configure Device screen Configure DeviceUsing the menus on the Configure Device screen 1Configure DeviceClick Information Click Sample Pages/Fonts Types Tray Sizes/Types2Tray Sizes/Types Tray Sizes and TrayMail Server Mail Server screenE-mail Server Configuring outgoing e-mail Configuring the return e-mail addressSelect the Enable Outgoing E-mail check box Alerts screen AlertsAlerts Using the Alerts screen with a product 5Alerts setup screen To configure alerts 6Alerts test screen To test the configuration of a destination listTo delete destinations and destination lists AutoSendThis file will be created in English To turn on the AutoSend featureAutoSend Mail destinations fieldSecurity screen Set PasswordLink. For more information, see Login and logoff SecurityDirect Ports Disabled6Security Device is printing internal pages7Authentication Manager Authentication ManagerFuture Digital Sending Service DSS Secondary E-mailDigital Sending Service DSS Workflow Future Installations8LDAP Authentication Ldap AuthenticationSame CA Administrators To construct it CredentialsAccess to the directory. Read access is sufficient Administrator DN fieldMatch the name entered with the Ldap attribute 11Kerberos Authentication screen Kerberos Authentication9Kerberos Authentication Kerberos Authentication Tasks Select the Settings tab, and then Kerberos Authentication Initializing Kerberos authenticationConfigure Address Settings for Kerberos Authentication Use the MFP control panel for Kerberos Authentication 12Device PIN Authentication screen Device PIN AuthenticationUser PIN Authentication Adding a new user Add New UsersEdit or delete existing users Editing a userDeleting a user 10Edit Other Links Edit Other LinksClick Remove Selected Link Adding a linkRemoving a link Click Add Link15Device Information screen Language 11 LanguageView Pages in Browser Language Information, see Date/Time Format Date & Time12 Date & Time RefreshClock Drift Correction Date/Time Format19Date & Time clock drift correction screen Select the Enable Clock Drift Correction check box13 Wake Time Wake Time21Restrict Color screen Restrict ColorApplication Permission list Using the Restrict Color screen with a product14Restrict Color Permission listPermission 15Restrict Color Color if AllowedPermission System User Name Type the System User Name in this fieldApplication To set System User or Technical Application permissionsUser Permission List Color Usage Job LogGeneral Settings screen General SettingsSending tab 1General SettingsSend to Folder 2Send to Folder settingsEditing or viewing a predefined folder Adding a predefined folderTesting a predefined folder Removing a predefined folderRemoving all folders Is not responding or is not a valid Smtp Gateway Server Mail SettingsMail Settings screen E-mail Settings3E-mail Settings Advanced E-mail Settings 4Advanced E-mail SettingsMessage Text Mail Address Book tasks Mail Address BookAdding an e-mail address Editing an e-mail addressDeleting an e-mail address Fax Settings Fax Settings screenMenus Help 5Send to Fax 6Advanced Fax Settings Advanced Fax SettingsReceive Jbig compression and Error Correction on or offGeneral Is busy or does not answer9Modem Diagnostics screen Fax Address Book tasks Fax Address BookAdding a fax number Editing a fax numberDeleting a fax number Import an address book Import/ExportSmith, Joe Importing an address bookFax speed-dial User recordMail distribution list Fax numberClear address books Export an address book7Addressing Settings Addressing SettingsAnonymous SimpleSimple over SSL Exchange 5.5 Defaults Active Directory DefaultsCustom 8Advanced Addressing Settings Advanced Addressing SettingsLog Log9Log 15 Details screen16Troubleshoot screen PreferencesMixed 10Preferences SettingsText GraphicsUsing the HP DSS software Overview 1Network SettingsSelect Language Using the Other Links as a resource Information you can get from hp instant support Hp instant supportShop for Supplies How hp instant support worksProduct Support My Service Provider and My Service ContractIndex Enww Enww Hewlett-Packard Development Company, L.P