Sterling BP1012, BP1018 Shipping Information, Unpacking and Inspection, Event of Shipping Damage

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3	Shipping Information

3-1 Unpacking and Inspection

You should inspect your granulator for possible shipping damage.

Thoroughly check the equipment for any damage that might have occurred in transit, such as broken or loose wiring and components, loose hardware and mounting screws, etc.

3-2 In the Event of Shipping Damage

Important!

According to the contract terms and conditions of the Carrier, the responsibility

of the Shipper ends at the time and place of shipment.

Notify the transportation company’s local agent if you discover damage

Hold the damaged goods and packing material for the examining agent’s inspection. Do not return any goods before the transportation company’s inspection and authorization.

File a claim with the transportation company. Substantiate the claim by referring to the agent’s report. A certified copy of our invoice is available upon request. The original Bill of Lading is attached to our original invoice. If the shipment was prepaid, write us for a receipted transportation bill.

Advise the shipping department regarding your wish for assistance and to obtain an RMA (return material authorization) number.

3-3 If the Shipment is Not Complete

Check the packing list as back-ordered items are noted on the packing list. You should have:

Granulator

Bill of lading

Packing list

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Contents BP1000 Series Granulators Page Sterling Warranty Information Sterling Warranty Information Table of Contents Start Up and Operation Table of Figures Viii Safety Guidelines Safety ConsiderationsPage Safety Procedures Guidelines for Moving the GranulatorClearing a Jammed Cutting Chamber Safety Features Fitted On the Granulator Safety FeaturesOpening the Granulator Safety SwitchSound Enclosure Wear protective gloves when exposed to knivesModel Motor Power Noise Test Method Using This Manual General InformationIntroduction Description Safety Symbols Used in This ManualOptional Equipment Main Components of Standard GranulatorsModel Unpacking and Inspection Shipping InformationEvent of Shipping Damage If the Shipment is Not CompleteIf the Shipment is Not Correct ReturnsUncrating Your Granulator Especially the Hopper Installation LiftingPositioning the Granulator Inserting the Bin Electrical ConnectionChecking the Cutting Chamber Start-Up ChecksRemoving the Screw Knob Checking Rotation DirectionChecking Knife Position Test the Interlock SwitchesChecking the Knife Gap Start Up and Operation Pre-Operational ChecklistNever push material into the hopper with hands OperationGeneral Recommendations MaintenanceMonthly Maintenance Operations Drive Belt TensionProper Belt Tension Belt Replacement Removal and Replacement of the ScreenRemoving the Screen Inspection and Adjustment of KnivesPage Inspection of Knives Removing and Replacing Bed KnivesRemoval and Replacement of Rotating Blades Specifications for Re-sharpening Bed Knives Bed Knife Specifications Specifications for Re-sharpening Rotor KnivesGeneral Problems 7TroubleshootingProblem Possible Causes Possible Remedies Electrical Problems Spare Parts Recommended Spare Parts ListCutting Chamber Vertical Cross Section Cutting Chamber Longitudal Cross Section Cutting Chamber Front View Cutting Chamber Rear View Typical Wiring Diagram Parts Department Contact InformationService Notes Warranty