HP m700 manual Finding INFORMATION, UPDATES, and Help

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chapter 3

FINDING INFORMATION, UPDATES, AND HELP

Using the Compaq Portable Product Reference Library CD-ROM

The Compaq Portable Product Reference Library CD-ROM and instructions for using the CD-ROM are included with the computer. The CD-ROM contains:

■The Reference Guide, a comprehensive guide for using the computer. The guide includes information about power management, battery packs, modems, keyboard features, MultiBay devices, and more.

■Modem Commands, which lists and describes AT commands, Status registers, and result codes.

■Safety and regulatory information that supplements the safety and regulatory information in the Reference Guide.

■The Safety & Comfort Guide, which includes ergonomic and safety information about setting up your work area.

	Finding Information, Updates, and Help 3-1
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams	Saved by: Integrity Group Saved date: 05/30/00 1:00 PM
Pages: 14	Words: 2422 Template: c:\template\ref\ref.dot

Part Number: 168894-001 File name: cH03.doc

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Contents Getting Started & Troubleshooting Contents Iv Contents TroubleshootingChapter To connect a model with an AC Adapter 2Setting Up the ComputerSetting Up the Computer 4Setting Up the Computer Setting Up the Computer Fire, or damage to the equipment 6Setting Up the ComputerTaking a Look at the Computer Pointing Device ComponentsPointing Device Components Component FunctionTop Components Top Components2Taking a Look at the Computer ComponentDescription Left Side ComponentsLeft Side Components Top Components FunctionRight Side Components Right Side Components4Taking a Look at the Computer Front Components Front ComponentsComponent Description Rear Panel Components Rear Panel Components6Taking a Look at the Computer Bottom Components Bottom Components8Taking a Look at the Computer Additional Standard ComponentsAdditional Standard Components Using the Compaq Portable Product Reference Library CD-ROM Finding INFORMATION, UPDATES, and HelpSubscribing to the Compaq Support Software CD 2Finding Information, Updates, and HelpUpdating Your System Registering with Info MessengerInstalling Software Updates Installing a Downloaded SoftPaq Downloading Software UpdatesFinding Information, Updates, and Help 4Finding Information, Updates, and Help Installing a System ROMRestoring Software Installing the Retail Version of an Operating SystemPage Country Location Worldwide Telephone NumbersTelephone Number Worldwide Telephone Numbers 8Finding Information, Updates, and HelpWorldwide Telephone Numbers Country Location Code 10Finding Information, Updates, and Help Center Fax Country Location Code Telephone Number 12Finding Information, Updates, and HelpCustomer Support +90 2163918430 /362 Fax 2163918428 Worldwide Telephone Numbers Country Location14Finding Information, Updates, and Help Selecting Computer Setup or Compaq Diagnostics Computer Setup Diagnostics UtilitiesSelect File!Save Changes and Exit, then press Enter. or Using Computer Setup2Computer Setup and Diagnostics Utilities Selecting from the File MenuSelecting from the Security Menu Computer Setup and Diagnostics UtilitiesSelecting from the Advanced Menu 4Computer Setup and Diagnostics UtilitiesReference Guide on the CD-ROM Selecting from the Advanced Menu Displaying System Information Using Compaq DiagnosticsRunning a Diagnostic Test 6Computer Setup and Diagnostics UtilitiesComputer Setup and Diagnostics Utilities Troubleshooting Troubleshooting2Troubleshooting Quick Solutions ChecklistProblem Possible Cause Solution Solving Audio Problems4Troubleshooting Solving Battery Problems 6Troubleshooting Solving CD Drive/DVD-ROM Drive Problems 8Troubleshooting Solving Diskette Drive/SuperDisk LS-120 Drive ProblemsSolving Hard Drive Problems Problem Possible Cause Solving Infrared Problems10Troubleshooting Solving Infrared Problems Problem Possible Causes Solution Solving Keyboard/Numeric Keypad ProblemsSolving Modem Problems 14Troubleshooting Not connect at Problem Possible Causes Solving PC Card Problems16Troubleshooting Storage PC 18Troubleshooting Solving Power ProblemsFn+F4 hotkey Solving Display Problems20Troubleshooting Solving USB ProblemsIndex Index2Index Index 4Index Index 6Index