HP m700 manual Solving Diskette Drive/SuperDisk LS-120 Drive Problems, 8Troubleshooting

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Solving Diskette Drive/SuperDisk LS-120 Drive Problems

Problem

Possible Cause

Solution

Drive cannot

Diskette is not formatted.

Format the diskette.

write to

 

 

a diskette.

 

 

 

Diskette is write-

Use another diskette that

 

protected.

is not write-protected or

 

 

disable the write-protect

 

 

feature.

 

Writing to the wrong

Check the drive letter in

 

drive.

your path statement.

 

Not enough space is left

Save the information to

 

on the diskette.

another diskette.

 

Drive is disabled.

Enable the proper drive

 

 

through Device Manager.

 

Disable diskette write

Run Computer Setup.

 

ability is turned on.

Select Device security

 

 

from the Security Menu.

 

 

Make sure Floppy write

 

 

ability is not enabled.

System cannot

A bootable diskette is not

start up from

in the drive.

diskette drive or

 

SuperDisk

 

LS-120 drive.

 

Verify that a diskette with the necessary system files is in the drive.

Diskette bootability is

Enable diskette bootabilty

disabled in Computer

in Computer Setup,

Setup.

Security Menu.

5-8Troubleshooting

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: Karen Williams Saved by: Karen Williams Saved date: 05/23/00 11:51 AM

Part Number: 168894-001 File name: cH05.doc

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Contents Getting Started & Troubleshooting Contents Iv Contents TroubleshootingChapter To connect a model with an AC Adapter 2Setting Up the ComputerSetting Up the Computer 4Setting Up the Computer Setting Up the Computer Fire, or damage to the equipment 6Setting Up the ComputerTaking a Look at the Computer Pointing Device ComponentsPointing Device Components Component Function2Taking a Look at the Computer Top ComponentsTop Components ComponentDescription Left Side ComponentsLeft Side Components Top Components Function4Taking a Look at the Computer Right Side ComponentsRight Side Components Component Description Front ComponentsFront Components 6Taking a Look at the Computer Rear Panel ComponentsRear Panel Components Bottom Components Bottom Components8Taking a Look at the Computer Additional Standard ComponentsAdditional Standard Components Using the Compaq Portable Product Reference Library CD-ROM Finding INFORMATION, UPDATES, and HelpSubscribing to the Compaq Support Software CD 2Finding Information, Updates, and HelpUpdating Your System Registering with Info MessengerFinding Information, Updates, and Help Downloading Software UpdatesInstalling Software Updates Installing a Downloaded SoftPaq 4Finding Information, Updates, and Help Installing a System ROMRestoring Software Installing the Retail Version of an Operating SystemPage Telephone Number Worldwide Telephone NumbersCountry Location Worldwide Telephone Numbers 8Finding Information, Updates, and HelpWorldwide Telephone Numbers Country Location Code 10Finding Information, Updates, and Help Center Fax Country Location Code Telephone Number 12Finding Information, Updates, and HelpCustomer Support +90 2163918430 /362 Fax 2163918428 Worldwide Telephone Numbers Country Location14Finding Information, Updates, and Help Selecting Computer Setup or Compaq Diagnostics Computer Setup Diagnostics UtilitiesSelect File!Save Changes and Exit, then press Enter. or Using Computer Setup2Computer Setup and Diagnostics Utilities Selecting from the File MenuSelecting from the Security Menu Computer Setup and Diagnostics UtilitiesReference Guide on the CD-ROM 4Computer Setup and Diagnostics UtilitiesSelecting from the Advanced Menu Selecting from the Advanced Menu Displaying System Information Using Compaq DiagnosticsRunning a Diagnostic Test 6Computer Setup and Diagnostics UtilitiesComputer Setup and Diagnostics Utilities Troubleshooting Troubleshooting2Troubleshooting Quick Solutions ChecklistProblem Possible Cause Solution Solving Audio Problems4Troubleshooting Solving Battery Problems 6Troubleshooting Solving CD Drive/DVD-ROM Drive Problems 8Troubleshooting Solving Diskette Drive/SuperDisk LS-120 Drive ProblemsSolving Hard Drive Problems 10Troubleshooting Solving Infrared ProblemsProblem Possible Cause Solving Infrared Problems Problem Possible Causes Solution Solving Keyboard/Numeric Keypad ProblemsSolving Modem Problems 14Troubleshooting Not connect at 16Troubleshooting Solving PC Card ProblemsProblem Possible Causes Storage PC 18Troubleshooting Solving Power ProblemsFn+F4 hotkey Solving Display Problems20Troubleshooting Solving USB ProblemsIndex Index2Index Index 4Index Index 6Index