HP m700 manual Using Compaq Diagnostics, Displaying System Information, Running a Diagnostic Test

Page 38

Using Compaq Diagnostics

When you access Compaq Diagnostics, a scan of all system components appears on the screen before the Compaq Diagnostics window opens.

You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar.

Compaq Diagnostics is designed to test Compaq components. If non-Compaq components are tested, the results may be inconclusive.

Displaying System Information

1.Access Compaq Diagnostics by selecting Start! Settings!Control Panel!Compaq Diagnostics.

2.Select Categories, then select a category from the drop-down list.

■To save the information, select File!Save As.

■To print the information, select File!Print.

3.To close Compaq Diagnostics, select File!Exit.

Running a Diagnostic Test

1.Access Compaq Diagnostics by selecting Start! Settings!Control Panel!Compaq Diagnostics.

2.Select the Test tab.

3.In the scroll box, select the category or device you want to test.

4-6Computer Setup and Diagnostics Utilities

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: Karen Williams Saved by: Integrity Group Saved date: 05/23/00 5:02 PM

Part Number: 168894-001 File name: cH04.doc

Image 38

Contents Getting Started & Troubleshooting Contents Troubleshooting Iv ContentsChapter 2Setting Up the Computer To connect a model with an AC AdapterSetting Up the Computer 4Setting Up the Computer Setting Up the Computer 6Setting Up the Computer Fire, or damage to the equipmentComponent Function Pointing Device ComponentsPointing Device Components Taking a Look at the Computer2Taking a Look at the Computer Top ComponentsTop Components Top Components Function Left Side ComponentsLeft Side Components ComponentDescription4Taking a Look at the Computer Right Side ComponentsRight Side Components Component Description Front ComponentsFront Components 6Taking a Look at the Computer Rear Panel ComponentsRear Panel Components Bottom Components Bottom ComponentsAdditional Standard Components 8Taking a Look at the ComputerAdditional Standard Components Finding INFORMATION, UPDATES, and Help Using the Compaq Portable Product Reference Library CD-ROMRegistering with Info Messenger 2Finding Information, Updates, and HelpUpdating Your System Subscribing to the Compaq Support Software CDFinding Information, Updates, and Help Downloading Software UpdatesInstalling Software Updates Installing a Downloaded SoftPaq Installing a System ROM 4Finding Information, Updates, and HelpInstalling the Retail Version of an Operating System Restoring SoftwarePage Telephone Number Worldwide Telephone NumbersCountry Location 8Finding Information, Updates, and Help Worldwide Telephone NumbersWorldwide Telephone Numbers Country Location Code 10Finding Information, Updates, and Help Center Fax 12Finding Information, Updates, and Help Country Location Code Telephone NumberWorldwide Telephone Numbers Country Location Customer Support +90 2163918430 /362 Fax 216391842814Finding Information, Updates, and Help Computer Setup Diagnostics Utilities Selecting Computer Setup or Compaq DiagnosticsSelecting from the File Menu Using Computer Setup2Computer Setup and Diagnostics Utilities Select File!Save Changes and Exit, then press Enter. orComputer Setup and Diagnostics Utilities Selecting from the Security MenuReference Guide on the CD-ROM 4Computer Setup and Diagnostics UtilitiesSelecting from the Advanced Menu Selecting from the Advanced Menu 6Computer Setup and Diagnostics Utilities Using Compaq DiagnosticsRunning a Diagnostic Test Displaying System InformationComputer Setup and Diagnostics Utilities Troubleshooting TroubleshootingQuick Solutions Checklist 2TroubleshootingSolving Audio Problems Problem Possible Cause Solution4Troubleshooting Solving Battery Problems 6Troubleshooting Solving CD Drive/DVD-ROM Drive Problems Solving Diskette Drive/SuperDisk LS-120 Drive Problems 8TroubleshootingSolving Hard Drive Problems 10Troubleshooting Solving Infrared ProblemsProblem Possible Cause Solving Infrared Problems Solving Keyboard/Numeric Keypad Problems Problem Possible Causes SolutionSolving Modem Problems 14Troubleshooting Not connect at 16Troubleshooting Solving PC Card ProblemsProblem Possible Causes Storage PC Solving Power Problems 18TroubleshootingSolving Display Problems Fn+F4 hotkeySolving USB Problems 20TroubleshootingIndex Index2Index Index 4Index Index 6Index