HP m700 manual Solving Keyboard/Numeric Keypad Problems, Problem Possible Causes Solution

Solving Keyboard/Numeric Keypad Problems

	Problem			Possible Cause	Solution
	Screen is blank			A screen timeout has	Press any key to refresh
	and keyboard is			been initiated.	the screen.
	working.
				QuickLock/QuickBlank	To enable the keyboard
				has been initiated.	and return your information
					to the screen, enter your
					power-on password.
				LCD has been disabled.	Press Fn+F4 to cycle from
					external monitor to
					internal LCD.
	Embedded			Num Lock function is	Press Fn+Num Lk to
	numeric keypad			not turned on.	enable the Num Lock
	keyboard is				function and embedded
	disabled.				numeric keypad.
				Solving Modem Problems
	Problem		Possible Causes		Solution
	Modem loses		The cable connection		Check to make sure the
	connection.		from the phone line to		telephone cable is
			the modem is loose.		properly connected.
			Call Waiting has not		Disable Call Waiting:
			been disabled.		1. Select Start!
					Settings!Control
					Panel!Modems.
					2. From the General tab
					of the Modems
					Properties page,
					select Dialing
					Properties.
					3. From the My
					Locations tab of the
					Dialing Properties
					page, check the box
					labeled This location
					has call waiting.
					Depending on your
					phone system, select
					*70, 70#, or 1170
					from the drop-down
					list to disable call
					waiting.
			There is noise or		Try connecting later.
			excessive traffic on your
			phone line.
					Continued
5-12Troubleshooting
	COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
	Writer: Karen Williams Saved by: Karen Williams				Saved date: 05/23/00 11:51 AM
		Part Number: 168894-001 File name: cH05.doc