HP m700 manual Solving PC Card Problems, Problem Possible Causes, 16Troubleshooting

Page 55

Solving PC Card Problems

Problem

Possible Causes

Solution

Computer does

PC Card is not inserted

not beep when

properly.

a PC Card is

 

inserted.

 

Try reinserting the card. Ensure that the PC Card is inserted in the correct orientation. Insert the card gently to prevent damage to the pins.

Speakers are turned off

Adjust the overall system

or volume is turned down.

volume control using the

 

Fn+F5 hotkeys. Make

 

sure the mute box is not

 

checked

PC Card or card driver is

Contact your Compaq

not PCMCIA compliant.

authorized dealer,

 

reseller, or service

 

provider for a list of PC

 

Cards tested successfully

 

in Compaq PC Card

 

platforms.

Computer

The computer beeps

beeps only once

once to indicate that a

when a PC Card

PC Card is recognized

is inserted.

but not properly

 

configured.

Before a new PC Card can be used, it may be necessary to perform an initial setup procedure. Follow the PC Card manufacturer's instructions for formatting a hard drive card or installing PC Card–specific drivers for a network card.

Network PC

Necessary drivers are not

Refer to the instructions

Card does not

installed (turned on).

that came with the PC

work.

 

Card or contact the

 

 

vendor for information on

 

 

installing the correct

 

 

drivers.

PC Card is not fully inserted or is upside down.

Ensure the PC Card is inserted correctly.

Network PC Card or driver is not PCMCIA compliant.

Contact your Compaq authorized dealer, reseller, or service provider for a list of PC Cards tested successfully in Compaq PC Card platforms.

Continued

5-16Troubleshooting

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: Karen Williams Saved by: Karen Williams Saved date: 05/23/00 11:51 AM

Part Number: 168894-001 File name: cH05.doc

Image 55
Contents Getting Started & Troubleshooting Contents Iv Contents TroubleshootingChapter To connect a model with an AC Adapter 2Setting Up the ComputerSetting Up the Computer 4Setting Up the Computer Setting Up the Computer Fire, or damage to the equipment 6Setting Up the ComputerTaking a Look at the Computer Pointing Device ComponentsPointing Device Components Component FunctionTop Components Top Components2Taking a Look at the Computer ComponentDescription Left Side ComponentsLeft Side Components Top Components FunctionRight Side Components Right Side Components4Taking a Look at the Computer Front Components Front ComponentsComponent Description Rear Panel Components Rear Panel Components6Taking a Look at the Computer Bottom Components Bottom Components8Taking a Look at the Computer Additional Standard ComponentsAdditional Standard Components Using the Compaq Portable Product Reference Library CD-ROM Finding INFORMATION, UPDATES, and HelpSubscribing to the Compaq Support Software CD 2Finding Information, Updates, and HelpUpdating Your System Registering with Info MessengerInstalling Software Updates Installing a Downloaded SoftPaq Downloading Software UpdatesFinding Information, Updates, and Help 4Finding Information, Updates, and Help Installing a System ROMRestoring Software Installing the Retail Version of an Operating SystemPage Country Location Worldwide Telephone NumbersTelephone Number Worldwide Telephone Numbers 8Finding Information, Updates, and HelpWorldwide Telephone Numbers Country Location Code 10Finding Information, Updates, and Help Center Fax Country Location Code Telephone Number 12Finding Information, Updates, and HelpCustomer Support +90 2163918430 /362 Fax 2163918428 Worldwide Telephone Numbers Country Location14Finding Information, Updates, and Help Selecting Computer Setup or Compaq Diagnostics Computer Setup Diagnostics UtilitiesSelect File!Save Changes and Exit, then press Enter. or Using Computer Setup2Computer Setup and Diagnostics Utilities Selecting from the File MenuSelecting from the Security Menu Computer Setup and Diagnostics UtilitiesSelecting from the Advanced Menu 4Computer Setup and Diagnostics UtilitiesReference Guide on the CD-ROM Selecting from the Advanced Menu Displaying System Information Using Compaq DiagnosticsRunning a Diagnostic Test 6Computer Setup and Diagnostics UtilitiesComputer Setup and Diagnostics Utilities Troubleshooting Troubleshooting2Troubleshooting Quick Solutions ChecklistProblem Possible Cause Solution Solving Audio Problems4Troubleshooting Solving Battery Problems 6Troubleshooting Solving CD Drive/DVD-ROM Drive Problems 8Troubleshooting Solving Diskette Drive/SuperDisk LS-120 Drive ProblemsSolving Hard Drive Problems Problem Possible Cause Solving Infrared Problems10Troubleshooting Solving Infrared Problems Problem Possible Causes Solution Solving Keyboard/Numeric Keypad ProblemsSolving Modem Problems 14Troubleshooting Not connect at Problem Possible Causes Solving PC Card Problems16Troubleshooting Storage PC 18Troubleshooting Solving Power ProblemsFn+F4 hotkey Solving Display Problems20Troubleshooting Solving USB ProblemsIndex Index2Index Index 4Index Index 6Index