Solving Display Problems
Problem |
| Possible Cause | Solution | |
Characters on |
| Computer is in direct | Move the computer or |
|
computer |
| light. | adjust the screen. | |
display are dim. |
| The brightness control | Adjust the brightness | |
|
| is not set properly. | control by pressing the | |
|
|
| Fn+F10 hotkeys. | |
|
| You may have a screen | Press any key to refresh |
|
|
| saver or screen blanking | the screen. | |
|
| utility installed. |
|
|
|
| Screen timeout was | Press any key to light |
|
|
| initiated. | the screen. | |
|
| System initiated Suspend | Press the suspend button |
|
|
| after a | to exit Suspend. | |
|
| timeout expired. |
|
|
|
| Computer initiated a | ■ Replace the battery |
|
|
| low battery Suspend or | pack and exit | |
|
| Hibernation. | Suspend or | |
|
|
| Hibernation. | |
|
|
| ■ Connect the | |
|
|
| computer to an | |
|
|
| external power | |
|
|
| source and exit | |
|
|
| Suspend or | |
|
|
| Hibernation. | |
|
| Power Management, | ■ Replace the battery |
|
|
| which controls Suspend | pack and turn on the | |
|
| and Hibernation, is | computer. | |
|
| disabled and the battery | ■ Connect the | |
|
| pack has discharged. | computer to an | |
|
|
| external power | |
|
|
| source and turn on | |
|
|
| the computer. | |
Computer |
| Display was switched | Press Fn+F4 to display |
|
screen is blank |
| to the external monitor. | information on the | |
and external |
|
| computer screen; | |
monitor displays |
|
| press Fn+F4 again to | |
information. |
|
| display information | |
|
|
| simultaneously on both | |
|
|
| screens. | |
|
| Display switch is stuck. | Tap the switch. |
|
Fn+F4 hotkey | CRT or other display |
combination | device is not connected |
does not switch | properly. |
between |
|
internal and |
|
external |
|
displays. |
|
Check your connections to ensure that an external device is connected properly.
Troubleshooting 5-19
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams Saved by: Karen Williams Saved date: 05/23/00 11:51 AM
Part Number: