HP m700 manual Not connect at

Solving Modem Problems Continued

Problem Possible Cause Solution

Modem does	Line conditions in your
not connect at	area or in the area you
highest speed.	are calling may not
	support the highest
	connect speeds.

Have your telephone line checked by your local telephone service provider.

Try dialing an alternate telephone number for the service you are using.

Another device on your	Hang up an extension
telephone line may be	telephone and disconnect
causing interference.	any other devices that may
	be using the same
	telephone line, then redial.
The service or site	An internal modem supports
called does not	K56flex.
support 56K or	To find an Internet service
supports an
	provider (ISP) that supports
incompatible 56K
	K56flex, go to the Compaq
implementation.
	Web site at
	www.compaq.com.
There is noise on the	The 56K protocol of an
telephone line.	internal modem will fall back
	to lower speeds if the
	telephone line is too noisy
	for a high-speed
	connection.
	Try using another telephone
	line.
The telephone line	The 56K protocol requires
does not support 56K	that the telephone line
implementation.	contain no more than one
	analog-to-digital conversion.
	Try connecting from an
	alternate site.

Troubleshooting 5-15

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: Karen Williams Saved by: Karen Williams Saved date: 05/23/00 11:51 AM

Part Number: 168894-001 File name: cH05.doc