HP m700 manual Restoring Software, Installing the Retail Version of an Operating System

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Restoring Software

If it ever becomes necessary, you can restore any or all of the software for the operating system and language you selected during initial setup. The software and instructions for restoring it are in the QuickRestore package included with the computer.

CAUTION: To prevent file corruption and ensure that the correct drivers install:

Do not restore software while the computer is docked in a docking base.

Plug the computer into an electrical outlet and do not unplug it.

Do not shut down the computer.

Do not remove or insert a drive.

Installing the Retail Version of an

Operating System

The Microsoft Windows operating system available during the original computer setup is enhanced by Compaq. The enhancements provide additional functionality in such areas as power management and the use of drives and PC Cards.

All Compaq enhancements can be obtained from the Compaq Support Software CD or from the Compaq Web site at http:/www.compaq.com.

CAUTION: Replacing a Compaq-enhanced operating system with a retail version will result in the loss of all enhancements added by Compaq. In some cases it may result in system lockups and loss of unsaved information. Most preinstalled reference files, such as Help files, are available only through a Windows interface. If the operating system is removed from the computer, these reference files become unavailable. In some cases, complete USB support is available only through the Windows interface.

Finding Information, Updates, and Help 3-5

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: Karen Williams Saved by: Integrity Group Saved date: 05/30/00 1:00 PM

Part Number: 168894-001 File name: cH03.doc

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Contents Getting Started & Troubleshooting Contents Iv Contents TroubleshootingChapter To connect a model with an AC Adapter 2Setting Up the ComputerSetting Up the Computer 4Setting Up the Computer Setting Up the Computer Fire, or damage to the equipment 6Setting Up the ComputerTaking a Look at the Computer Pointing Device ComponentsPointing Device Components Component Function2Taking a Look at the Computer Top ComponentsTop Components ComponentDescription Left Side ComponentsLeft Side Components Top Components Function4Taking a Look at the Computer Right Side ComponentsRight Side Components Component Description Front ComponentsFront Components 6Taking a Look at the Computer Rear Panel ComponentsRear Panel Components Bottom Components Bottom Components8Taking a Look at the Computer Additional Standard ComponentsAdditional Standard Components Using the Compaq Portable Product Reference Library CD-ROM Finding INFORMATION, UPDATES, and HelpSubscribing to the Compaq Support Software CD 2Finding Information, Updates, and HelpUpdating Your System Registering with Info MessengerFinding Information, Updates, and Help Downloading Software UpdatesInstalling Software Updates Installing a Downloaded SoftPaq 4Finding Information, Updates, and Help Installing a System ROMRestoring Software Installing the Retail Version of an Operating SystemPage Telephone Number Worldwide Telephone NumbersCountry Location Worldwide Telephone Numbers 8Finding Information, Updates, and HelpWorldwide Telephone Numbers Country Location Code 10Finding Information, Updates, and Help Center Fax Country Location Code Telephone Number 12Finding Information, Updates, and HelpCustomer Support +90 2163918430 /362 Fax 2163918428 Worldwide Telephone Numbers Country Location14Finding Information, Updates, and Help Selecting Computer Setup or Compaq Diagnostics Computer Setup Diagnostics UtilitiesSelect File!Save Changes and Exit, then press Enter. or Using Computer Setup2Computer Setup and Diagnostics Utilities Selecting from the File MenuSelecting from the Security Menu Computer Setup and Diagnostics UtilitiesReference Guide on the CD-ROM 4Computer Setup and Diagnostics UtilitiesSelecting from the Advanced Menu Selecting from the Advanced Menu Displaying System Information Using Compaq DiagnosticsRunning a Diagnostic Test 6Computer Setup and Diagnostics UtilitiesComputer Setup and Diagnostics Utilities Troubleshooting Troubleshooting2Troubleshooting Quick Solutions ChecklistProblem Possible Cause Solution Solving Audio Problems4Troubleshooting Solving Battery Problems 6Troubleshooting Solving CD Drive/DVD-ROM Drive Problems 8Troubleshooting Solving Diskette Drive/SuperDisk LS-120 Drive ProblemsSolving Hard Drive Problems 10Troubleshooting Solving Infrared ProblemsProblem Possible Cause Solving Infrared Problems Problem Possible Causes Solution Solving Keyboard/Numeric Keypad ProblemsSolving Modem Problems 14Troubleshooting Not connect at 16Troubleshooting Solving PC Card ProblemsProblem Possible Causes Storage PC 18Troubleshooting Solving Power ProblemsFn+F4 hotkey Solving Display Problems20Troubleshooting Solving USB ProblemsIndex Index2Index Index 4Index Index 6Index