HP m700 Downloading Software Updates, Installing Software Updates Installing a Downloaded SoftPaq

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Downloading Software Updates

You can obtain download software updates and installation instructions from the Download page at the Compaq website. In addition, each download includes a Readme.txt file that includes installation instructions and other information.

NOTE: Most software at the Compaq website is packaged in a compressed file called a SoftPaq. A compressed file containing system read only memory (ROM) is called a ROMPaq.

To download software updates from the Compaq website—

1.Go to http://www.compaq.com/support/files.

2.From the Downloadables menu, select Portables.

3.Select your computer family, model, and operating system, then select Locate Software.

4.Browse through the entries and ensure that you have the latest software, especially the ROM and video updates.

NOTE: To determine the version of the system ROM installed on the computer, press Fn+Esc. The version of the Compaq System BIOS is the version of your system ROM. If you are unable to display the system ROM version with Fn+Esc, refer to “Using Computer Setup” in Chapter 4 of this guide.

5.Download any updates that are later than those currently on your computer.

NOTE: If you are downloading a ROMPaq, you will need a formatted 1.44-megabyte or larger diskette and either a diskette drive or an Imation SuperDisk LS-120 drive. A ROMPaq can be installed from a diskette inserted into either a diskette drive or a SuperDisk LS-120 drive, but cannot be installed from a SuperDisk LS-120 disk.

Installing Software Updates

Installing a Downloaded SoftPaq

1.Open and read the Readme.txt file included with the download.

2.Follow the installation instructions in the Readme.txt file or on the Compaq website.

Finding Information, Updates, and Help 3-3

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: Karen Williams Saved by: Integrity Group Saved date: 05/30/00 1:00 PM

Part Number: 168894-001 File name: cH03.doc

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Contents Getting Started & Troubleshooting Contents Iv Contents TroubleshootingChapter To connect a model with an AC Adapter 2Setting Up the ComputerSetting Up the Computer 4Setting Up the Computer Setting Up the Computer Fire, or damage to the equipment 6Setting Up the ComputerPointing Device Components Pointing Device ComponentsComponent Function Taking a Look at the ComputerTop Components Top Components2Taking a Look at the Computer Left Side Components Left Side ComponentsTop Components Function ComponentDescriptionRight Side Components Right Side Components4Taking a Look at the Computer Front Components Front ComponentsComponent Description Rear Panel Components Rear Panel Components6Taking a Look at the Computer Bottom Components Bottom Components8Taking a Look at the Computer Additional Standard ComponentsAdditional Standard Components Using the Compaq Portable Product Reference Library CD-ROM Finding INFORMATION, UPDATES, and HelpUpdating Your System 2Finding Information, Updates, and HelpRegistering with Info Messenger Subscribing to the Compaq Support Software CDDownloading Software Updates Installing Software Updates Installing a Downloaded SoftPaqFinding Information, Updates, and Help 4Finding Information, Updates, and Help Installing a System ROMRestoring Software Installing the Retail Version of an Operating SystemPage Worldwide Telephone Numbers Country LocationTelephone Number Worldwide Telephone Numbers 8Finding Information, Updates, and HelpWorldwide Telephone Numbers Country Location Code 10Finding Information, Updates, and Help Center Fax Country Location Code Telephone Number 12Finding Information, Updates, and HelpCustomer Support +90 2163918430 /362 Fax 2163918428 Worldwide Telephone Numbers Country Location14Finding Information, Updates, and Help Selecting Computer Setup or Compaq Diagnostics Computer Setup Diagnostics Utilities2Computer Setup and Diagnostics Utilities Using Computer SetupSelecting from the File Menu Select File!Save Changes and Exit, then press Enter. orSelecting from the Security Menu Computer Setup and Diagnostics Utilities4Computer Setup and Diagnostics Utilities Selecting from the Advanced MenuReference Guide on the CD-ROM Selecting from the Advanced Menu Running a Diagnostic Test Using Compaq Diagnostics6Computer Setup and Diagnostics Utilities Displaying System InformationComputer Setup and Diagnostics Utilities Troubleshooting Troubleshooting2Troubleshooting Quick Solutions ChecklistProblem Possible Cause Solution Solving Audio Problems4Troubleshooting Solving Battery Problems 6Troubleshooting Solving CD Drive/DVD-ROM Drive Problems 8Troubleshooting Solving Diskette Drive/SuperDisk LS-120 Drive ProblemsSolving Hard Drive Problems Solving Infrared Problems Problem Possible Cause10Troubleshooting Solving Infrared Problems Problem Possible Causes Solution Solving Keyboard/Numeric Keypad ProblemsSolving Modem Problems 14Troubleshooting Not connect at Solving PC Card Problems Problem Possible Causes16Troubleshooting Storage PC 18Troubleshooting Solving Power ProblemsFn+F4 hotkey Solving Display Problems20Troubleshooting Solving USB ProblemsIndex Index2Index Index 4Index Index 6Index