HP m700 Computer Setup Diagnostics Utilities, Selecting Computer Setup or Compaq Diagnostics

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chapter 4

COMPUTER SETUP AND

DIAGNOSTICS UTILITIES

Selecting Computer Setup or

Compaq Diagnostics

The computer features two Compaq system management utilities:

■Computer Setup is a system information and customization utility that can be used even when your operating system is not working or will not load. This utility includes settings that are not available in Windows.

■Compaq Diagnostics is a system information and diagnostic utility that is used within your Windows operating system. Use this utility whenever possible to

❏Display system information.

❏Test system components.

❏Troubleshoot a device configuration problem in

Windows 95, Windows 98, or Windows 2000 Professional.

NOTE: It is not necessary to configure a device connected to a USB connector on the computer or an optional docking base.

	Computer Setup and Diagnostics Utilities 4-1
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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Contents Getting Started & Troubleshooting Contents Iv Contents TroubleshootingChapter To connect a model with an AC Adapter 2Setting Up the ComputerSetting Up the Computer 4Setting Up the Computer Setting Up the Computer Fire, or damage to the equipment 6Setting Up the ComputerPointing Device Components Pointing Device ComponentsComponent Function Taking a Look at the ComputerTop Components Top Components2Taking a Look at the Computer Left Side Components Left Side ComponentsTop Components Function ComponentDescriptionRight Side Components Right Side Components4Taking a Look at the Computer Front Components Front ComponentsComponent Description Rear Panel Components Rear Panel Components6Taking a Look at the Computer Bottom Components Bottom Components8Taking a Look at the Computer Additional Standard ComponentsAdditional Standard Components Using the Compaq Portable Product Reference Library CD-ROM Finding INFORMATION, UPDATES, and HelpUpdating Your System 2Finding Information, Updates, and HelpRegistering with Info Messenger Subscribing to the Compaq Support Software CDDownloading Software Updates Installing Software Updates Installing a Downloaded SoftPaqFinding Information, Updates, and Help 4Finding Information, Updates, and Help Installing a System ROMRestoring Software Installing the Retail Version of an Operating SystemPage Worldwide Telephone Numbers Country LocationTelephone Number Worldwide Telephone Numbers 8Finding Information, Updates, and HelpWorldwide Telephone Numbers Country Location Code 10Finding Information, Updates, and Help Center Fax Country Location Code Telephone Number 12Finding Information, Updates, and HelpCustomer Support +90 2163918430 /362 Fax 2163918428 Worldwide Telephone Numbers Country Location14Finding Information, Updates, and Help Selecting Computer Setup or Compaq Diagnostics Computer Setup Diagnostics Utilities2Computer Setup and Diagnostics Utilities Using Computer SetupSelecting from the File Menu Select File!Save Changes and Exit, then press Enter. orSelecting from the Security Menu Computer Setup and Diagnostics Utilities4Computer Setup and Diagnostics Utilities Selecting from the Advanced MenuReference Guide on the CD-ROM Selecting from the Advanced Menu Running a Diagnostic Test Using Compaq Diagnostics6Computer Setup and Diagnostics Utilities Displaying System InformationComputer Setup and Diagnostics Utilities Troubleshooting Troubleshooting2Troubleshooting Quick Solutions ChecklistProblem Possible Cause Solution Solving Audio Problems4Troubleshooting Solving Battery Problems 6Troubleshooting Solving CD Drive/DVD-ROM Drive Problems 8Troubleshooting Solving Diskette Drive/SuperDisk LS-120 Drive ProblemsSolving Hard Drive Problems Solving Infrared Problems Problem Possible Cause10Troubleshooting Solving Infrared Problems Problem Possible Causes Solution Solving Keyboard/Numeric Keypad ProblemsSolving Modem Problems 14Troubleshooting Not connect at Solving PC Card Problems Problem Possible Causes16Troubleshooting Storage PC 18Troubleshooting Solving Power ProblemsFn+F4 hotkey Solving Display Problems20Troubleshooting Solving USB ProblemsIndex Index2Index Index 4Index Index 6Index