HP m700 manual Updating Your System, Registering with Info Messenger

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Updating Your System

IMPORTANT: Compaq recommends that you install all software updates as they become available. However, if your system is connected to a network, you may need to confer with your Information Services department before updating system ROM.

Obtaining Update Information and Software

Checking the Compaq Website

You can obtain the latest available update information and software from the Compaq website at http://www.compaq.com.

To ensure optimal computer performance, check the Compaq website frequently for product news and software updates.

Registering with Info Messenger

You can set up a customized search of the Compaq website for new information about the software and hardware in your system by registering with Info Messenger.

■To access Info Messenger—Go to http://www.compaq.com, then select Info Messenger.

■Once you have registered, you can

❏Run your customized search whenever you prefer from the Info Messenger page.

❏Set Info Messenger to email you the information as it becomes available.

Subscribing to the Compaq Support Software CD

You can subscribe to the Compaq Support Software CD that contains detailed software support information and the software and installation instructions for the latest device drivers, system ROMs, and utilities.

To obtain ordering information—Contact your Compaq authorized dealer, reseller, or service provider or go to the Compaq website at http://www.compaq.com.

3-2Finding Information, Updates, and Help

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: Karen Williams Saved by: Integrity Group Saved date: 05/30/00 1:00 PM

Part Number: 168894-001 File name: cH03.doc

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Contents Getting Started & Troubleshooting Contents Troubleshooting Iv ContentsChapter 2Setting Up the Computer To connect a model with an AC AdapterSetting Up the Computer 4Setting Up the Computer Setting Up the Computer 6Setting Up the Computer Fire, or damage to the equipmentPointing Device Components Pointing Device ComponentsComponent Function Taking a Look at the Computer2Taking a Look at the Computer Top ComponentsTop Components Left Side Components Left Side ComponentsTop Components Function ComponentDescription4Taking a Look at the Computer Right Side ComponentsRight Side Components Component Description Front ComponentsFront Components 6Taking a Look at the Computer Rear Panel ComponentsRear Panel Components Bottom Components Bottom ComponentsAdditional Standard Components 8Taking a Look at the ComputerAdditional Standard Components Finding INFORMATION, UPDATES, and Help Using the Compaq Portable Product Reference Library CD-ROM2Finding Information, Updates, and Help Updating Your SystemRegistering with Info Messenger Subscribing to the Compaq Support Software CDFinding Information, Updates, and Help Downloading Software UpdatesInstalling Software Updates Installing a Downloaded SoftPaq Installing a System ROM 4Finding Information, Updates, and HelpInstalling the Retail Version of an Operating System Restoring SoftwarePage Telephone Number Worldwide Telephone NumbersCountry Location 8Finding Information, Updates, and Help Worldwide Telephone NumbersWorldwide Telephone Numbers Country Location Code 10Finding Information, Updates, and Help Center Fax 12Finding Information, Updates, and Help Country Location Code Telephone NumberWorldwide Telephone Numbers Country Location Customer Support +90 2163918430 /362 Fax 216391842814Finding Information, Updates, and Help Computer Setup Diagnostics Utilities Selecting Computer Setup or Compaq DiagnosticsUsing Computer Setup 2Computer Setup and Diagnostics UtilitiesSelecting from the File Menu Select File!Save Changes and Exit, then press Enter. orComputer Setup and Diagnostics Utilities Selecting from the Security MenuReference Guide on the CD-ROM 4Computer Setup and Diagnostics UtilitiesSelecting from the Advanced Menu Selecting from the Advanced Menu Using Compaq Diagnostics Running a Diagnostic Test6Computer Setup and Diagnostics Utilities Displaying System InformationComputer Setup and Diagnostics Utilities Troubleshooting TroubleshootingQuick Solutions Checklist 2TroubleshootingSolving Audio Problems Problem Possible Cause Solution4Troubleshooting Solving Battery Problems 6Troubleshooting Solving CD Drive/DVD-ROM Drive Problems Solving Diskette Drive/SuperDisk LS-120 Drive Problems 8TroubleshootingSolving Hard Drive Problems 10Troubleshooting Solving Infrared ProblemsProblem Possible Cause Solving Infrared Problems Solving Keyboard/Numeric Keypad Problems Problem Possible Causes SolutionSolving Modem Problems 14Troubleshooting Not connect at 16Troubleshooting Solving PC Card ProblemsProblem Possible Causes Storage PC Solving Power Problems 18TroubleshootingSolving Display Problems Fn+F4 hotkeySolving USB Problems 20TroubleshootingIndex Index2Index Index 4Index Index 6Index