HP m700 manual 6Troubleshooting

Page 45

Solving Battery Problems Continued

	Problem	Possible Cause	Solution
Battery charge		Battery is exposed to	Put the computer in a
does not last		higher temperatures.	cooler place and recharge
very long.			the battery pack.
		Battery is exposed to	Put the computer in a
		extremely cold	warmer place and
		temperatures.	recharge the battery
			pack.
			NOTE: The recommended
			operating temperature
			range for the battery is
			from 10° C to 40° C
			(50° F to 104° F). The
			recommended storage
			temperature range for the
			battery is from 0° C to
			30° C (32° F to 86° F).
		Battery conservation is	Reset the battery
		disabled or set to drain.	conservation level.
		An external device is	Turn off or remove any
		draining the battery.	external device or PC
			Cards when not in use.
		Battery gauge may be	Recalibrate the battery.
		inaccurate and require
		recalibration.

Date and time	The Real Time Clock
must be set	battery has reached the
every time	end of its useful life.
computer is
turned on.

■Restore power, then turn on the computer with the power switch

■Contact your Compaq authorized service provider to replace the Real Time Clock battery.

Battery gauge	The battery pack may	Recalibrate the battery.
seems	need calibration.
inaccurate.
	The battery pack has	Replace the battery pack.
	reached the end of its
	useful life.
Battery pack is	Warming occurs during	No action required.
warm after	charging.
charging.

5-6Troubleshooting

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: Karen Williams Saved by: Karen Williams Saved date: 05/23/00 11:51 AM

Part Number: 168894-001 File name: cH05.doc

Image 45

Contents Getting Started & Troubleshooting Contents Iv Contents TroubleshootingChapter To connect a model with an AC Adapter 2Setting Up the ComputerSetting Up the Computer 4Setting Up the Computer Setting Up the Computer Fire, or damage to the equipment 6Setting Up the ComputerPointing Device Components Pointing Device ComponentsComponent Function Taking a Look at the ComputerTop Components Top Components2Taking a Look at the Computer Left Side Components Left Side ComponentsTop Components Function ComponentDescriptionRight Side Components Right Side Components4Taking a Look at the Computer Front Components Front ComponentsComponent Description Rear Panel Components Rear Panel Components6Taking a Look at the Computer Bottom Components Bottom Components8Taking a Look at the Computer Additional Standard ComponentsAdditional Standard Components Using the Compaq Portable Product Reference Library CD-ROM Finding INFORMATION, UPDATES, and HelpUpdating Your System 2Finding Information, Updates, and HelpRegistering with Info Messenger Subscribing to the Compaq Support Software CDDownloading Software Updates Installing Software Updates Installing a Downloaded SoftPaqFinding Information, Updates, and Help 4Finding Information, Updates, and Help Installing a System ROMRestoring Software Installing the Retail Version of an Operating SystemPage Worldwide Telephone Numbers Country LocationTelephone Number Worldwide Telephone Numbers 8Finding Information, Updates, and HelpWorldwide Telephone Numbers Country Location Code 10Finding Information, Updates, and Help Center Fax Country Location Code Telephone Number 12Finding Information, Updates, and HelpCustomer Support +90 2163918430 /362 Fax 2163918428 Worldwide Telephone Numbers Country Location14Finding Information, Updates, and Help Selecting Computer Setup or Compaq Diagnostics Computer Setup Diagnostics Utilities2Computer Setup and Diagnostics Utilities Using Computer SetupSelecting from the File Menu Select File!Save Changes and Exit, then press Enter. orSelecting from the Security Menu Computer Setup and Diagnostics Utilities4Computer Setup and Diagnostics Utilities Selecting from the Advanced MenuReference Guide on the CD-ROM Selecting from the Advanced Menu Running a Diagnostic Test Using Compaq Diagnostics6Computer Setup and Diagnostics Utilities Displaying System InformationComputer Setup and Diagnostics Utilities Troubleshooting Troubleshooting2Troubleshooting Quick Solutions ChecklistProblem Possible Cause Solution Solving Audio Problems4Troubleshooting Solving Battery Problems 6Troubleshooting Solving CD Drive/DVD-ROM Drive Problems 8Troubleshooting Solving Diskette Drive/SuperDisk LS-120 Drive ProblemsSolving Hard Drive Problems Solving Infrared Problems Problem Possible Cause10Troubleshooting Solving Infrared Problems Problem Possible Causes Solution Solving Keyboard/Numeric Keypad ProblemsSolving Modem Problems 14Troubleshooting Not connect at Solving PC Card Problems Problem Possible Causes16Troubleshooting Storage PC 18Troubleshooting Solving Power ProblemsFn+F4 hotkey Solving Display Problems20Troubleshooting Solving USB ProblemsIndex Index2Index Index 4Index Index 6Index