HP Fax Machine Sender Message Description, AB Error codes, Occurred, Configuration, 56 !2,+%

Page 58

56 (!2,+%!

0

Note

Use the table in the user guide to solve common problems encountered while using the digital sender. Contact HP customer support (see pag e67) if the actions suggested there do not resolve the problem.

'

The following table lists the messages the control panel might display which may require the administrator’s attention. The table also lists the cause of the message, and recommended actions. See the user guide for other control panel messages.

The messages are listed in alphabetical order. Messages that report normal status are not included.

Control panel messages

Message

Description

Actions

AB Error codes .	An internal problem in
	accessing address books has
	occurred.

●Turn the digital sender off and then back on.

●Perform a database check (see “Checking the address book database” on pag e39).

●If the problem persists, note the error codes and contact H Pcustomer support.

The default “From” e-mail address is not set. Cannot send e-mail messages if “From” field is not provided either at control panel or in registered user profile.

A default FROM e-mail address is missing from the configuration.

●Use the E-mailconfiguration menu to configure the default FROM e-mail address.

●If the problem persists, contact HP customer support.

The DNS configuration is		There is a problem with the
inconsistent. Please chec	k	DNS (Domain Name System)
		configuration.

●Using the Network configuration menu, make sure that you have correctly configured a DNS server and default domain.

●Try reentering the information in the configuration menu.

●If the problem persists, contact HP customer support.

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Contents Page Page Page Publication number C7707-90006 First Edition, April 1 Copyright Hewlett-Packard Company# $ +!2 * 3%/0 67 44 8 $ % 2$ !! !2$ +%!% 111 Page Up connection Service DependenciesSend to e-mail Send to anMinimum paper siz Width LengthMaximum paper size 215.9 mm 8.5 inches 355.6 mm 14 inchesColor Document Sending quality Type of document DestinationsDocument Color-B/W PhotType e-mail addresses manually 10 !,0% Registered users Administrator for the digital senderDigital sender accepts three types of users Guest users12 !,0% Glass Control panel Connector Control panel Socket Power switchConnector to the preinstalled Network interface cardPage Page Page Additional information needed for I-Fax configuration Decisions needed for installationInformation needed for e-mail configuration Additional information needed for HP JetSend configurationPage IP Address of the digital sender IP Subnet MaskPage DNS Server Addres , DNS Domain for DNS name resolution Wins Server Address for Wins name resolutionPage Use the following steps to verify the digital sender setup Page Parameter Description General MenuEnabled Network MenuDNS Domain Mail MenuFax menu Mail Langu a g Advanced MenuEsmtp Function HP Digital Sender8100C Administrator password is case-sensitiveMake sure the digital sender is idle 32 !4,0 Processing NW ErrorPP Error SendinAt the control panel, press Status ALT+F3 Press Revision F1 34 !4,0Parameter Descriptions Multi-BootVer Default is 90 secondsBoot BlockVer Log Server AddrUse the shutdown procedure for the following reas o n s Use this procedure for the following reasons 38 !4,0See pag e40 Select Clear data bas When the configuration menu appears, press Tools F240 !4,0 To switch to Manual. Press E Nter Adjustment is necessary to improve readability42 !4,0 Page User’s E-mail Lists Public E-mail ListsPublic E-mail Addresses User’s E-mail AddressesPress Setup ALT+F4, then Lists F3 Select Public E-mail Lists46 !4,0 Press Delete F3 Press OK F1 to confirm Select Public E-mail AddresseAll public and personal distribution lists SHIFT+ALT+ decreases SHIFT+ALT+ increases Digital sender will not ask for a user name48 !4,0 Upgrade takes from 1 to 5 minutes Before performing firmware upgrades 50 !4,0Source Description DirFluid directly on the digital sender glass 52 !4,0Page Raise the output tray 54 !4,0See Jobs state on pag e33 for details Jobs stateRevision pag Message Description AB Error codesConfiguration OccurredFax configuration Mail configurationSignificant problems Message Description ActionsDigital Sender halted Internal error. codes Internal problemLdap protocol error Key to retryConfiguratio n Network error codeNo matches found Please add th e m Search errorAccess rights This will clearGeneral configuration Menu is disabledProblem Enable Allow user self-registrationIP address IP subnet mask IP gateway 62 !2,+%HP Product HP Digital Sender8100C One year64 !,3 +++ 111Product number Part or66 !,3 +358 0203 47 +44+42 026130 +30 01 6896468 !,3 Extended Service These services URLsQuarterly service call 1-800-457-1762 in the U.S. or Canada U.S Europe70 !,3 Feature Description Keypad Control panel displayScan engin Storage TemperatureOperating HumidityDescription Maximum EU Declaration of Conformity FCC Declaration of Conformity 76 !0Die Daten sind die Ergebnisse von Typprüf u n g e n GeräuschemissionLpS 70 dB am Arbeitsplatz normaler Betrieb nach DIN 45635 T 78 !0 Symbols NumericsConnectors Backup utilityChecklist Resetting to factory Subject field in e-mail messagesFax Errors,in address bookDeleting DNS Domain parameterHP authorized dealers HP JetDirect Cfg. parameter Guest login Guest users,descriptionJpeg compression Keypad,specifications ID, HP JetDirect printer server 36 I-faxDevice Optional configurationLetter-sized paper 7 levers No matches found message 59 noiseInvalid Print server,connector to card 14 printers DriversPart numbers QualityShutting down the digital sender 37 sizes Settings Color Document Color-B/W PhotoDefault IP address Speed,scanning Starting the digital sender 37 statusWins Windows Internet Naming Service,configuration problem Watts consumed Web JetAdmin. See HP Web JetAdmin websitesWeight Y2K warranty Year 2000 warranty