HP Fax Machine Sender Internal error. codes Internal problem, Digital Sender halted, Key to retry

Page 60

58 (!2,+%!

Control panel messages (continued

Message	Description	Actions

Internal error. codes	Internal problem.	● See the internal error table starting on page 61.
Digital Sender halted .

Invalid credentials. Check The account name and account name and passw ord. password that have been

configured for authenticating LDAP searches are invalid.

●Use the E-mailconfiguration menu at the control panel to change the account name and password.

Invalid password. Press any	The digital sender did not
key to retry.	recognize the password you
	entered.

●Press any key and then retype the password. The password is case-sensitive, so make sure you type the right combination of uppercase and lowercase letters.

●If the problem persists see “Erasing administrator password” on pag e31.

JetDirect not responding. Please check the card or the firmware version.

The firmware version of the	● Contact HP customer support.
HPJetDirect print server
(interface card) installed in
the digital sender is not
compatible with the product.

The LDAP configuration is	There is a problem with the
inconsistent. Please check.	LDAP configuration.

●Using the E-mailconfiguration menu, make sure that you have correctly configured the LDAP server

●Try reentering the information in the E-mailconfiguration menu.

●Turn the digital sender off and then back on.

●If the problem persists, contact HP customer support.

LDAP protocol error.	The LDAP search could not
	complete because of a
	problem with a network
	connection or LDAP server.

●Turn the digital sender off and then back on.

●Check that the other functions of the digital sender are working.

●Make sure the LDAP server is functioning properly

●If the problem persists, contact HP customer support.

Image 60

Contents Page Page Page Publication number C7707-90006 First Edition, April 1 Copyright Hewlett-Packard Company# $ +!2 * 3%/0 67 44 8 $ % 2$ !! !2$ +%!% 111 Page Service Dependencies Send to e-mailUp connection Send to anWidth Length Maximum paper sizeMinimum paper siz 215.9 mm 8.5 inches 355.6 mm 14 inchesSending quality Type of document Destinations DocumentColor Document Color-B/W PhotType e-mail addresses manually 10 !,0% Administrator for the digital sender Digital sender accepts three types of usersRegistered users Guest users12 !,0% Glass Connector Control panel Socket Power switch Connector to the preinstalledControl panel Network interface cardPage Page Page Decisions needed for installation Information needed for e-mail configurationAdditional information needed for I-Fax configuration Additional information needed for HP JetSend configurationPage IP Address of the digital sender IP Subnet MaskPage DNS Server Addres , DNS Domain for DNS name resolution Wins Server Address for Wins name resolutionPage Use the following steps to verify the digital sender setup Page Parameter Description General MenuEnabled Network MenuDNS Domain Mail MenuFax menu Advanced Menu Mail Langu a gEsmtp Function Administrator password is case-sensitive HP Digital Sender8100CMake sure the digital sender is idle 32 !4,0 NW Error PP ErrorProcessing SendinAt the control panel, press Status ALT+F3 Press Revision F1 34 !4,0Parameter Descriptions Default is 90 seconds Boot BlockVerMulti-BootVer Log Server AddrUse the shutdown procedure for the following reas o n s Use this procedure for the following reasons 38 !4,0See pag e40 When the configuration menu appears, press Tools F2 Select Clear data bas40 !4,0 To switch to Manual. Press E Nter Adjustment is necessary to improve readability42 !4,0 Page Public E-mail Lists Public E-mail AddressesUser’s E-mail Lists User’s E-mail AddressesPress Setup ALT+F4, then Lists F3 Select Public E-mail Lists46 !4,0 Select Public E-mail Addresse Press Delete F3 Press OK F1 to confirmAll public and personal distribution lists Digital sender will not ask for a user name SHIFT+ALT+ decreases SHIFT+ALT+ increases48 !4,0 Upgrade takes from 1 to 5 minutes Before performing firmware upgrades 50 !4,0Source Description DirFluid directly on the digital sender glass 52 !4,0Page Raise the output tray 54 !4,0Jobs state See Jobs state on pag e33 for detailsRevision pag AB Error codes ConfigurationMessage Description OccurredMail configuration Significant problemsFax configuration Message Description ActionsInternal error. codes Internal problem Ldap protocol errorDigital Sender halted Key to retryNetwork error code Configuratio nNo matches found Search error Access rightsPlease add th e m This will clearMenu is disabled ProblemGeneral configuration Enable Allow user self-registrationIP address IP subnet mask IP gateway 62 !2,+%HP Product HP Digital Sender8100C One year64 !,3 +++ 111Part or Product number66 !,3 +44 +42 026130+358 0203 47 +30 01 6896468 !,3 These services URLs Quarterly service call 1-800-457-1762 in the U.S. or CanadaExtended Service U.S Europe70 !,3 Feature Description Control panel display KeypadScan engin Temperature OperatingStorage HumidityDescription Maximum EU Declaration of Conformity FCC Declaration of Conformity 76 !0Geräuschemission Die Daten sind die Ergebnisse von Typprüf u n g e nLpS 70 dB am Arbeitsplatz normaler Betrieb nach DIN 45635 T 78 !0 Symbols NumericsBackup utility ChecklistConnectors Resetting to factory Subject field in e-mail messagesErrors,in address book DeletingFax DNS Domain parameterGuest login Guest users,description Jpeg compression Keypad,specificationsHP authorized dealers HP JetDirect Cfg. parameter ID, HP JetDirect printer server 36 I-faxOptional configuration Letter-sized paper 7 leversDevice No matches found message 59 noisePrint server,connector to card 14 printers Drivers Part numbersInvalid QualitySettings Color Document Color-B/W Photo Default IP addressShutting down the digital sender 37 sizes Speed,scanning Starting the digital sender 37 statusWatts consumed Web JetAdmin. See HP Web JetAdmin websites WeightWins Windows Internet Naming Service,configuration problem Y2K warranty Year 2000 warranty