HP L65500 manual Software maintenance, Maintain the HP Internal Print Server

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5 Software maintenance

Maintain the HP Internal Print Server

The HP Internal Print Server runs under Microsoft Windows on the computer supplied with the printer. In that operating environment, there are various things you can check in order to maintain optimum performance. You can make these checks after restarting the computer and before starting the HP Internal Print Server.

The user account should be a Standard account and not an Administrator account.

No software should be installed on the computer except the software initially provided by HP.

If an antivirus program is installed, it should not be allowed to check the file system constantly.

In the Performance tab of the Task Manager, CPU usage should be below 5% (preferably below 3%).

Memory usage should be below 1 GB (preferably below 800 MB).

Free space on the hard disk should be at least 10 GB.

In the Control Panel, Hardware and Sound > Power Options, the high-performance power plan should be selected and sleep mode disabled.

A blank screen saver should be used.

Press the start button and right-click Computer. Select Manage > Device Manager > Disk drives. Right-click the hard disk, and select Properties > Policies. Ensure that Optimize for performance, Enable write caching on the disk and Enable advanced performance are all enabled.

Ensure that scheduled defragmentation is enabled. Press the start button and right-click Computer. Select Manage > Disk Management. Right-click the hard disk, and select Properties > Tools > Defragment Now, and ensure that Run on a schedule is enabled.

In the Control Panel, select System > Advanced system settings > Advanced > Performance > Visual Effects > Custom. Ensure that all effects are disabled except Enable Desktop composition, Enable transparent glass, Smooth edges of screen fonts and Use visual styles on windows and buttons.

Open Internet Explorer and select Tools > Internet options > Connections > LAN settings. If a proxy server is used, ensure that Bypass proxy server for local addresses is enabled.

Ensure that the computer is connected to the Internet and use Windows Update to ensure that all available updates (including Windows Service Packs) have been installed successfully.

Start the HP Internal Print Server, and use File > Delete job to delete any jobs for which there is no further use.

Software maintenance

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Contents HP Designjet L65500 Printer Trademarks Table of contents Software maintenance Front-panel error messages When you need help Enww General safety guidelines Safety precautionsFire hazard Label Explanation Identifies the main earth terminal Emergency stop buttons Printer alerts Printer statusCheck printer status Align the printheads Printer calibrationTroubleshoot printhead alignment Substrate-advance compensationColor calibration Color calibration Color profiles Ink restrictionsMaintain the substrates Hardware maintenanceMaintain the ink cartridges Maintain the printheadsCheck the printheads Clean the carriage coverClean the carriage rails Hardware maintenance Clean the ink deposits Clean the exterior of the printerClean the line sensor and aerosol inlets Clean the substrate edge holders Clean the main rollerClean the substrate-advance sensor Clean the pinch wheelsClean the platen Clean the printheadsClean the temperature sensors Maintain the printhead primers Replace the carriage oiler foams Hardware maintenance Replace the line sensor box Replace the printhead cleaning roll Replace the printhead cleaning roll and aerosol filtersReplace the printhead cleaning roll and aerosol filters Replace the aerosol filters Move the printer Cleaning kit Printer maintenance kitsMaintain the HP Internal Print Server Software maintenanceUpdate the firmware Substrate has jammed Troubleshoot substrate issuesSubstrate cannot be loaded successfully Substrate is not attached to the input core There are ink marks on the substrate Ink is still wet when the substrate emergesSubstrate sticks to the platen Banding Troubleshoot print-quality issuesGeneral advice Banding Colors are misaligned vertically Colors are misalignedColors are misaligned horizontally Print is grainyColors look washed out Print is smudgedSubstrate is not flat Edges of objects are rough or blurredColors are inaccurate Front panel recommends replacing or reseating a printhead Troubleshoot ink cartridge and printhead issuesCannot insert an ink cartridge Cannot insert a printheadPrinthead has damaged the substrate Incorrect printhead cleaning roll errorsPrinthead has overheated HP Internal Print Server cannot detect the printer Troubleshoot other issuesPrinter does not print Printer seems slowColor calibration fails Upgrade the HP Internal Print ServerPrint job files have not been properly deleted Front-panel errors Front-panel error messages2Numerical error codes Icon, then Carriage beam position Carriage system recovery Correctly inflated. The substrate will be unloaded HP Customer Care When you need helpDocumentation HP Proactive SupportHP Customer Care Centers Service information Preset creation flowchart Index Enww