HP L65500 manual Enww

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Page 59

substrate edge holders cleaning 17

substrate-advance sensor cleaning 8

support services

HP Customer Care 48 HP Proactive Support 48

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telephone support 7 temperature sensors cleaning 19

thunderstorm 42

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warning 2 warning labels 2

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Index 53

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Contents HP Designjet L65500 Printer Trademarks Table of contents Software maintenance Front-panel error messages When you need help Enww General safety guidelines Safety precautionsFire hazard Label Explanation Identifies the main earth terminal Emergency stop buttons Printer alerts Printer statusCheck printer status Align the printheads Printer calibrationTroubleshoot printhead alignment Substrate-advance compensationColor calibration Color calibration Color profiles Ink restrictionsMaintain the substrates Hardware maintenanceMaintain the ink cartridges Maintain the printheadsCheck the printheads Clean the carriage coverClean the carriage rails Hardware maintenance Clean the ink deposits Clean the exterior of the printerClean the line sensor and aerosol inlets Clean the substrate edge holders Clean the main rollerClean the substrate-advance sensor Clean the pinch wheelsClean the platen Clean the printheadsClean the temperature sensors Maintain the printhead primers Replace the carriage oiler foams Hardware maintenance Replace the line sensor box Replace the printhead cleaning roll Replace the printhead cleaning roll and aerosol filtersReplace the printhead cleaning roll and aerosol filters Replace the aerosol filters Move the printer Cleaning kit Printer maintenance kitsMaintain the HP Internal Print Server Software maintenanceUpdate the firmware Substrate has jammed Troubleshoot substrate issuesSubstrate cannot be loaded successfully Substrate is not attached to the input core There are ink marks on the substrate Ink is still wet when the substrate emergesSubstrate sticks to the platen Banding Troubleshoot print-quality issuesGeneral advice Banding Colors are misaligned vertically Colors are misalignedColors are misaligned horizontally Print is grainyColors look washed out Print is smudgedSubstrate is not flat Edges of objects are rough or blurredColors are inaccurate Front panel recommends replacing or reseating a printhead Troubleshoot ink cartridge and printhead issuesCannot insert an ink cartridge Cannot insert a printheadPrinthead has damaged the substrate Incorrect printhead cleaning roll errorsPrinthead has overheated HP Internal Print Server cannot detect the printer Troubleshoot other issuesPrinter does not print Printer seems slowColor calibration fails Upgrade the HP Internal Print ServerPrint job files have not been properly deleted Front-panel errors Front-panel error messages2Numerical error codes Icon, then Carriage beam position Carriage system recovery Correctly inflated. The substrate will be unloaded HP Customer Care When you need helpDocumentation HP Proactive SupportHP Customer Care Centers Service information Preset creation flowchart Index Enww