HP L65500 manual Update the firmware

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Update the firmware

The printer's various functions are controlled by software that resides in the printer, otherwise known as firmware.

From time to time firmware updates will be available from Hewlett-Packard. These updates increase the printer's functionality and enhance its features.

Firmware updates can be downloaded from the Internet and installed in your printer using the HP Internal Print Server: select Firmware update from the Main tab.

Follow the instructions on your screen to download the firmware file and store it on your hard disk. Then select the downloaded file and click Update.

The firmware includes a set of the most commonly used substrate presets. Extra substrate presets can be downloaded separately; see the User's guide.

Software maintenance

30 Chapter 5 Software maintenance

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Contents HP Designjet L65500 Printer Trademarks Table of contents Software maintenance Front-panel error messages When you need help Enww Safety precautions General safety guidelinesFire hazard Label Explanation Identifies the main earth terminal Emergency stop buttons Printer status Check printer statusPrinter alerts Printer calibration Align the printheadsSubstrate-advance compensation Troubleshoot printhead alignmentColor calibration Color calibration Ink restrictions Color profilesHardware maintenance Maintain the ink cartridgesMaintain the printheads Maintain the substratesClean the carriage cover Check the printheadsClean the carriage rails Hardware maintenance Clean the exterior of the printer Clean the ink depositsClean the line sensor and aerosol inlets Clean the main roller Clean the substrate edge holdersClean the pinch wheels Clean the platenClean the printheads Clean the substrate-advance sensorClean the temperature sensors Maintain the printhead primers Replace the carriage oiler foams Hardware maintenance Replace the line sensor box Replace the printhead cleaning roll and aerosol filters Replace the printhead cleaning rollReplace the printhead cleaning roll and aerosol filters Replace the aerosol filters Move the printer Printer maintenance kits Cleaning kitSoftware maintenance Maintain the HP Internal Print ServerUpdate the firmware Troubleshoot substrate issues Substrate cannot be loaded successfullySubstrate has jammed Substrate is not attached to the input core Ink is still wet when the substrate emerges Substrate sticks to the platenThere are ink marks on the substrate Troubleshoot print-quality issues General adviceBanding Banding Colors are misaligned Colors are misaligned verticallyPrint is grainy Colors are misaligned horizontallyPrint is smudged Substrate is not flatEdges of objects are rough or blurred Colors look washed outColors are inaccurate Troubleshoot ink cartridge and printhead issues Cannot insert an ink cartridgeCannot insert a printhead Front panel recommends replacing or reseating a printheadIncorrect printhead cleaning roll errors Printhead has overheatedPrinthead has damaged the substrate Troubleshoot other issues Printer does not printPrinter seems slow HP Internal Print Server cannot detect the printerUpgrade the HP Internal Print Server Print job files have not been properly deletedColor calibration fails Front-panel error messages Front-panel errors2Numerical error codes Icon, then Carriage beam position Carriage system recovery Correctly inflated. The substrate will be unloaded When you need help DocumentationHP Proactive Support HP Customer CareHP Customer Care Centers Service information Preset creation flowchart Index Enww