HP L65500 manual Front-panel error messages When you need help

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10	Front-panel error messages
11	When you need help
	Documentation	48
	HP Proactive Support	48
	HP Customer Care	48
	Service information	50
Appendix A Preset creation flowchart
Index		52

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Contents HP Designjet L65500 Printer Trademarks Table of contents Software maintenance Front-panel error messages When you need help Enww General safety guidelines Safety precautionsFire hazard Label Explanation Identifies the main earth terminal Emergency stop buttons Printer alerts Printer statusCheck printer status Align the printheads Printer calibrationTroubleshoot printhead alignment Substrate-advance compensationColor calibration Color calibration Color profiles Ink restrictionsMaintain the ink cartridges Hardware maintenanceMaintain the printheads Maintain the substratesCheck the printheads Clean the carriage coverClean the carriage rails Hardware maintenance Clean the ink deposits Clean the exterior of the printerClean the line sensor and aerosol inlets Clean the substrate edge holders Clean the main rollerClean the platen Clean the pinch wheelsClean the printheads Clean the substrate-advance sensorClean the temperature sensors Maintain the printhead primers Replace the carriage oiler foams Hardware maintenance Replace the line sensor box Replace the printhead cleaning roll Replace the printhead cleaning roll and aerosol filtersReplace the printhead cleaning roll and aerosol filters Replace the aerosol filters Move the printer Cleaning kit Printer maintenance kitsMaintain the HP Internal Print Server Software maintenanceUpdate the firmware Substrate has jammed Troubleshoot substrate issuesSubstrate cannot be loaded successfully Substrate is not attached to the input core There are ink marks on the substrate Ink is still wet when the substrate emergesSubstrate sticks to the platen Banding Troubleshoot print-quality issuesGeneral advice Banding Colors are misaligned vertically Colors are misalignedColors are misaligned horizontally Print is grainySubstrate is not flat Print is smudgedEdges of objects are rough or blurred Colors look washed outColors are inaccurate Cannot insert an ink cartridge Troubleshoot ink cartridge and printhead issuesCannot insert a printhead Front panel recommends replacing or reseating a printheadPrinthead has damaged the substrate Incorrect printhead cleaning roll errorsPrinthead has overheated Printer does not print Troubleshoot other issuesPrinter seems slow HP Internal Print Server cannot detect the printerColor calibration fails Upgrade the HP Internal Print ServerPrint job files have not been properly deleted Front-panel errors Front-panel error messages2Numerical error codes Icon, then Carriage beam position Carriage system recovery Correctly inflated. The substrate will be unloaded Documentation When you need helpHP Proactive Support HP Customer CareHP Customer Care Centers Service information Preset creation flowchart Index Enww