HP L65500 manual Software maintenance

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Replace the printhead cleaning roll and aerosol filters

24

Move the printer

27

Printer maintenance kits

28

Cleaning kit

28

5 Software maintenance

 

Maintain the HP Internal Print Server

29

Update the firmware

30

6 Troubleshoot substrate issues

 

The substrate cannot be loaded successfully

31

The substrate has jammed

31

The substrate is not attached to the input core

32

The substrate sticks to the platen

33

The ink is still wet when the substrate emerges

33

There are ink marks on the substrate

33

7 Troubleshoot print-quality issues

 

General advice

34

Banding

34

Colors are misaligned

36

The print is grainy

37

The print is smudged

38

The substrate is not flat

38

Edges of objects are rough or blurred

38

Colors look washed out

38

Colors are inaccurate

39

8 Troubleshoot ink cartridge and printhead issues

 

Cannot insert an ink cartridge

40

Cannot insert a printhead

40

The front panel recommends replacing or reseating an ink cartridge

40

The front panel recommends replacing or reseating a printhead

40

A printhead has overheated

41

A printhead has damaged the substrate

41

Incorrect printhead cleaning roll errors

41

9 Troubleshoot other issues

 

The printer does not print

42

The printer seems slow

42

The HP Internal Print Server cannot detect the printer

42

Upgrade the HP Internal Print Server

43

Print job files have not been properly deleted

43

Color calibration fails

43

iv

ENWW

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Contents HP Designjet L65500 Printer Trademarks Table of contents Software maintenance Front-panel error messages When you need help Enww Safety precautions General safety guidelinesFire hazard Label Explanation Identifies the main earth terminal Emergency stop buttons Check printer status Printer statusPrinter alerts Printer calibration Align the printheadsSubstrate-advance compensation Troubleshoot printhead alignmentColor calibration Color calibration Ink restrictions Color profilesHardware maintenance Maintain the ink cartridgesMaintain the printheads Maintain the substratesClean the carriage cover Check the printheadsClean the carriage rails Hardware maintenance Clean the exterior of the printer Clean the ink depositsClean the line sensor and aerosol inlets Clean the main roller Clean the substrate edge holdersClean the pinch wheels Clean the platenClean the printheads Clean the substrate-advance sensorClean the temperature sensors Maintain the printhead primers Replace the carriage oiler foams Hardware maintenance Replace the line sensor box Replace the printhead cleaning roll and aerosol filters Replace the printhead cleaning rollReplace the printhead cleaning roll and aerosol filters Replace the aerosol filters Move the printer Printer maintenance kits Cleaning kitSoftware maintenance Maintain the HP Internal Print ServerUpdate the firmware Substrate cannot be loaded successfully Troubleshoot substrate issuesSubstrate has jammed Substrate is not attached to the input core Substrate sticks to the platen Ink is still wet when the substrate emergesThere are ink marks on the substrate General advice Troubleshoot print-quality issuesBanding Banding Colors are misaligned Colors are misaligned verticallyPrint is grainy Colors are misaligned horizontallyPrint is smudged Substrate is not flatEdges of objects are rough or blurred Colors look washed outColors are inaccurate Troubleshoot ink cartridge and printhead issues Cannot insert an ink cartridgeCannot insert a printhead Front panel recommends replacing or reseating a printheadPrinthead has overheated Incorrect printhead cleaning roll errorsPrinthead has damaged the substrate Troubleshoot other issues Printer does not printPrinter seems slow HP Internal Print Server cannot detect the printerPrint job files have not been properly deleted Upgrade the HP Internal Print ServerColor calibration fails Front-panel error messages Front-panel errors2Numerical error codes Icon, then Carriage beam position Carriage system recovery Correctly inflated. The substrate will be unloaded When you need help DocumentationHP Proactive Support HP Customer CareHP Customer Care Centers Service information Preset creation flowchart Index Enww