HP L65500 manual Print is grainy, Colors are misaligned horizontally

Page 43

Colors are misaligned horizontally

1.Ensure that the substrate is not skewed. If there is any skew, reload the substrate to correct it.

2.Check the carriage beam position. If it is high and the substrate type doesn't require a high position, lower it.

3.If the problem persists, realign the printheads.

4.If the problem persists despite automatic printhead alignment, try manual printhead alignment.

5.If the misalignment appears at the sides of the substrate but not in the center, you have a problem of substrate expansion.

If you are using a plastic substrate, recreate the substrate preset, decreasing the curing and drying temperatures as much as possible.

If you are using a porous, paper-based substrate, recreate the substrate preset, increasing the drying temperature as much as possible.

Some substrate types (especially paper-based substrates) may expand because of the ambient temperature and humidity. Try using a higher-quality substrate that is less sensitive to temperature and humidity.

If you see the problem in printed black text, check in your application or in the RIP that the text color is pure black and does not contain other colors.

The print is grainy

1.Check that you are printing on the correct side of the substrate.

2.Make a diagnostic print and adjust the substrate-advance setting.

3.If the problem persists, align the printheads.

4.If the graininess is more visible in dark or saturated colors (coalescence):

Print-quality issues

ENWW

The print is grainy 37

Image 43
Contents HP Designjet L65500 Printer Trademarks Table of contents Software maintenance Front-panel error messages When you need help Enww General safety guidelines Safety precautionsFire hazard Label Explanation Identifies the main earth terminal Emergency stop buttons Check printer status Printer statusPrinter alerts Align the printheads Printer calibrationTroubleshoot printhead alignment Substrate-advance compensationColor calibration Color calibration Color profiles Ink restrictionsMaintain the substrates Hardware maintenanceMaintain the ink cartridges Maintain the printheadsCheck the printheads Clean the carriage coverClean the carriage rails Hardware maintenance Clean the ink deposits Clean the exterior of the printerClean the line sensor and aerosol inlets Clean the substrate edge holders Clean the main rollerClean the substrate-advance sensor Clean the pinch wheelsClean the platen Clean the printheadsClean the temperature sensors Maintain the printhead primers Replace the carriage oiler foams Hardware maintenance Replace the line sensor box Replace the printhead cleaning roll Replace the printhead cleaning roll and aerosol filtersReplace the printhead cleaning roll and aerosol filters Replace the aerosol filters Move the printer Cleaning kit Printer maintenance kitsMaintain the HP Internal Print Server Software maintenanceUpdate the firmware Substrate cannot be loaded successfully Troubleshoot substrate issuesSubstrate has jammed Substrate is not attached to the input core Substrate sticks to the platen Ink is still wet when the substrate emergesThere are ink marks on the substrate General advice Troubleshoot print-quality issuesBanding Banding Colors are misaligned vertically Colors are misalignedColors are misaligned horizontally Print is grainyColors look washed out Print is smudgedSubstrate is not flat Edges of objects are rough or blurredColors are inaccurate Front panel recommends replacing or reseating a printhead Troubleshoot ink cartridge and printhead issuesCannot insert an ink cartridge Cannot insert a printheadPrinthead has overheated Incorrect printhead cleaning roll errorsPrinthead has damaged the substrate HP Internal Print Server cannot detect the printer Troubleshoot other issuesPrinter does not print Printer seems slowPrint job files have not been properly deleted Upgrade the HP Internal Print ServerColor calibration fails Front-panel errors Front-panel error messages2Numerical error codes Icon, then Carriage beam position Carriage system recovery Correctly inflated. The substrate will be unloaded HP Customer Care When you need helpDocumentation HP Proactive SupportHP Customer Care Centers Service information Preset creation flowchart Index Enww