HP L65500 manual 2Numerical error codes

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Table 10-1Text messages (continued)

Message

Recommendation

 

 

Lower lever

Lower the substrate pressure handles. See the User's guide.

 

 

Maintenance #N advised. Please contact HP

You are advised to contact your service representative. See

 

HP Customer Care Centers on page 49.

 

 

No substrate loaded

Load substrate.

 

 

Out of cleaner roll

Replace the printhead cleaning roll. See Replace the printhead

 

cleaning roll and aerosol filters on page 24.

 

 

Printer cannot carry on printing

Check that tri-phase power supply is working and the ambient

 

temperature is within the normal range. This problem can also

 

be caused by holes in the substrate, by reflective or

 

transparent substrates or by a dirty or faulty temperature

 

sensor.

 

 

Printer cannot cool down

If the ambient temperature is within the normal range, this

 

problem may be caused by removing the substrate too quickly

 

after printing. Try leaving the substrate in the printer until

 

temperatures settle down after printing.

 

 

Printer cannot warm up

Check that the tri-phase power supply is working. This problem

 

can also be caused by holes in the substrate, by reflective or

 

transparent substrates or by a dirty or faulty temperature

 

sensor.

 

 

Printer waiting for rearm. Press the power button

Press the Power Enable button on the lower left of the printer.

 

See the User's guide.

 

 

Remove {color} printhead

Remove the printhead. See the User's guide.

 

 

Replace {color} cartridge

Replace the ink cartridge. See The front panel recommends

 

replacing or reseating an ink cartridge on page 40.

 

 

Replace {color} printhead

Replace the printhead. See The front panel recommends

 

replacing or reseating a printhead on page 40.

 

 

Replace aerosol filter

You are advised to replace both aerosol filters. See Replace

 

the printhead cleaning roll and aerosol filters on page 24.

 

 

Reseat {color} cartridge

Reseat the ink cartridge. See The front panel recommends

 

replacing or reseating an ink cartridge on page 40.

 

 

Reseat {color} printhead

Reseat the printhead. See The front panel recommends

 

replacing or reseating a printhead on page 40..

 

 

Select substrate name in the IPS

Select the name of the loaded substrate in the HP Internal Print

 

Server.

 

 

Subs. advance cannot be tracked automatically

The substrate-advance sensor cannot track the substrate, and

 

should be turned off. See Substrate-advance compensation

 

on page 7.

 

 

Substrate jam: remove substrate

See The substrate has jammed on page 31.

 

 

Very low cleaner roll

Be ready to replace the printhead cleaning roll very soon.

 

 

Table 10-2Numerical error codes

Error code

Recommendation

 

 

14.2

Tri-phase power is unexpectedly off. Call your service representative, and be prepared to

 

answer questions about indicator lights and fuses. See HP Customer Care Centers

 

on page 49.

 

 

14.3

The tri-phase voltage is not set. Set it using the front panel.

 

 

14.5:12

Restart the printer.

 

 

Front-panel errors

ENWW

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Contents HP Designjet L65500 Printer Trademarks Table of contents Software maintenance Front-panel error messages When you need help Enww General safety guidelines Safety precautionsFire hazard Label Explanation Identifies the main earth terminal Emergency stop buttons Printer status Check printer statusPrinter alerts Align the printheads Printer calibrationTroubleshoot printhead alignment Substrate-advance compensationColor calibration Color calibration Color profiles Ink restrictionsMaintain the substrates Hardware maintenanceMaintain the ink cartridges Maintain the printheadsCheck the printheads Clean the carriage coverClean the carriage rails Hardware maintenance Clean the ink deposits Clean the exterior of the printerClean the line sensor and aerosol inlets Clean the substrate edge holders Clean the main rollerClean the substrate-advance sensor Clean the pinch wheelsClean the platen Clean the printheadsClean the temperature sensors Maintain the printhead primers Replace the carriage oiler foams Hardware maintenance Replace the line sensor box Replace the printhead cleaning roll Replace the printhead cleaning roll and aerosol filtersReplace the printhead cleaning roll and aerosol filters Replace the aerosol filters Move the printer Cleaning kit Printer maintenance kitsMaintain the HP Internal Print Server Software maintenanceUpdate the firmware Troubleshoot substrate issues Substrate cannot be loaded successfullySubstrate has jammed Substrate is not attached to the input core Ink is still wet when the substrate emerges Substrate sticks to the platenThere are ink marks on the substrate Troubleshoot print-quality issues General adviceBanding Banding Colors are misaligned vertically Colors are misalignedColors are misaligned horizontally Print is grainyColors look washed out Print is smudgedSubstrate is not flat Edges of objects are rough or blurredColors are inaccurate Front panel recommends replacing or reseating a printhead Troubleshoot ink cartridge and printhead issuesCannot insert an ink cartridge Cannot insert a printheadIncorrect printhead cleaning roll errors Printhead has overheatedPrinthead has damaged the substrate HP Internal Print Server cannot detect the printer Troubleshoot other issuesPrinter does not print Printer seems slowUpgrade the HP Internal Print Server Print job files have not been properly deletedColor calibration fails Front-panel errors Front-panel error messages2Numerical error codes Icon, then Carriage beam position Carriage system recovery Correctly inflated. The substrate will be unloaded HP Customer Care When you need helpDocumentation HP Proactive SupportHP Customer Care Centers Service information Preset creation flowchart Index Enww